Technical Account Manager - Southern Europe (Freelance)

Pubstack; Perugia; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

Join a fast-growing startup as a Technical Account Manager in Southern Europe. You will manage client relationships, onboard new customers, and lead pre-sales engagements, acting as a trusted advisor to ensure long-term success. Bring your technical expertise and passion for delivering value to a collaborative team focused on innovative solutions.

Competenze

• 5-7 years in customer-facing technical roles, particularly in ad tech.
• Excellent communication and presentation skills.
• Proven ability to manage multiple projects effectively.

Mansioni

• Onboard new clients and ensure seamless implementation.
• Resolve technical risks and maintain customer health.
• Provide training and guidance on optimizing ad stacks.

Conoscenze

Communication

Problem Solving

Project Management

Descrizione del lavoro

Founded in Paris, with customers and team members everywhere!

We are a fast-growing startup based in Paris, founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A funding.

First of all, Pubstack is a human adventure.

We are building the most exceptional team to solve complex problems for our customers.

We are a close-knit team of 42 people that values an innovative workplace and a fast-paced environment that keeps each week exciting.

Pubstackers embrace values like genuine collaboration, not taking themselves too seriously, questioning themselves, and being comfortable seeking improvement.

What we are building

Pubstack’s product is an Ad Management SaaS platform for web publishers, created in 2018.

We currently work with over 100 premium publishers across Europe.

As an innovator in Ad Management, Pubstack empowers publishers through a data-driven approach to building, maintaining, optimizing, and monitoring high-performing ad stacks.

Pubstack now offers the only Ad Management platform that empowers publishers’ monetization teams.

Thanks to its powerful technology, they can confidently build highly-efficient ad setups faster than ever, boosting revenue and making data-based decisions about their ad stack.

Pubstack works with top online media companies like Le Monde, DPG Media, United Internet Media, Vinted, Webedia, and more, to ensure high inventory quality, increased revenue, and exceptional content delivery.

The Opportunity :

As a Technical Account Manager, you will manage client relationships within the Southern Europe Business Unit, reporting to the Country Manager and the Head of TAM.

You will onboard new clients, ensure seamless implementation, and lead pre-sales engagements to demonstrate Pubstack’s platform value.

Your role is strategic and hands-on, acting as a trusted advisor to publishers and ensuring their long-term success through technical guidance and collaboration.

Based in Italy and an Italian speaker only.

What will you do?

• Proactively resolve technical risks and bottlenecks with customers.
• Work with your Country Manager to maintain customer health through excellent support.
• Collaborate on pre-sales processes to demonstrate value to prospects.
• Troubleshoot performance issues and Google Ad Manager setups; escalate when needed.
• Provide platform training and onboarding to customers and prospects.
• Share Ad Tech knowledge internally and externally.
• Manage diverse topics across multiple client engagements.
• Offer guidance on optimizing ad stacks to generate more revenue.
• Coordinate with internal teams for solutions and escalations.
• Stay updated on industry trends by participating in webinars and events.

Who are we looking for?

• 5-7 years of experience in a customer-facing technical role, ideally in pre-sales or technical consulting within ad tech.
• Excellent communication and presentation skills.
• Ability to manage multiple projects and prioritize effectively in a fast-paced environment.
• Proactive problem-solving attitude with a passion for delivering value.
• Comfortable acting as a strategic partner influencing technical and business decisions.
• Thrives in a collaborative, cross-functional environment and eager to contribute.

Why should you apply?

Fast-learning environment, entrepreneurial spirit, and strong team culture.

Key opportunity to join Pubstack during a growth phase with many opportunities.