Technical Account Manager - Southern Europe (Freelance)

Pubstack; Ferrara; In loco; EUR 40.000 - 65.000; Tempo pieno

Descrizione del lavoro

Pubstack, a fast-growing startup based in Paris, seeks a Technical Account Manager for its Southern Europe Business Unit. The ideal candidate will manage client relationships, onboard new clients, and provide technical guidance to ensure their success. Join us in transforming ad management for publishers!

Servizi

Fast-learning environment

Key growth opportunities

Strong team culture

Competenze

• 5-7 years of experience in a customer-facing technical role.
• Excellent communication and presentation skills.
• Proactive problem-solving attitude.

Mansioni

• Onboard new clients and ensure seamless implementation.
• Resolve technical risks and bottlenecks with customers.
• Provide platform training to customers and onboarding to prospects.

Conoscenze

Communication

Presentation

Problem Solving

Descrizione del lavoro

Founded in Paris, with customers and team members everywhere!

We are a fast-growing startup based in Paris, founded in July 2018. Backed by prestigious investors, we raised $6 million in Series A.

First of all, Pubstack is a human adventure.

We are building the most exceptional team to solve complex problems for our customers.

We are a close-knit team of 42 people that believes its workplace feels innovative, and its fast-paced environment makes each week exciting.

Pubstackers embrace values like genuine collaboration, not taking themselves too seriously, questioning themselves, and being comfortable seeking improvement.

What we are building

Pubstack’s product is an Ad Management platform (SaaS) for web publishers created in 2018.

We currently work with over 100 premium publishers across Europe.

As an innovator in Ad Management, Pubstack empowers publishers through a data-driven approach to building, maintaining, optimizing, and monitoring high-performing ad stacks.

Pubstack now offers the only Ad Management platform that empowers publishers’ monetization teams.

Thanks to its powerful technology, they can confidently build highly-efficient ad setups faster than ever, boosting their ad revenue and making data-based decisions about their ad stack.

Pubstack works with some of the best online media companies in the world—including Le Monde, DPG Media, United Internet Media, Vinted, Webedia, and many more—to ensure they maintain high inventory quality, generate more revenue, and deliver exceptional content.

The Opportunity:

As a Technical Account Manager, you will be at the forefront of our client relationships within the Southern Europe Business Unit, reporting directly to the Country Manager in Southern Europe with a dotted-line report to the Head of TAM.

You will take ownership of onboarding new clients, ensuring seamless implementation, and leading pre-sales engagements to showcase Pubstack’s platform value.

Your role is both strategic and hands-on, acting as a trusted advisor to publishers while ensuring their long-term success through technical guidance and collaboration.

Based in Italy and an Italian speaker only.

What will you do?

• Proactively identify and resolve technical risks and bottlenecks with customers.
• Work closely with your Country Manager to ensure the customer’s long-term health through support.
• Collaborate and report to demonstrate value during presales.
• Level 1 troubleshooting of performance issues, client-side or Google Ad Manager setup; escalate when needed.
• Provide platform training to customers and onboarding to prospects.
• Teach and learn Ad Tech knowledge internally and externally.
• Manage diverse topics across multiple client engagements.
• Offer guidance on optimizing ad stack setup to generate more revenue.
• Coordinate across teams and escalate as necessary.
• Stay updated on industry trends and participate in webinars/events.

Who are we looking for?

• 5-7 years of experience in a customer-facing technical role, ideally in pre-sales, technical consulting, or similar in ad tech.
• Excellent communication and presentation skills.
• Ability to manage multiple projects, prioritize, and maintain attention to detail.
• Proactive problem-solving attitude with a passion for delivering value.
• Comfortable acting as a strategic partner influencing technical and business decisions.
• Thrives in a collaborative, cross-functional environment.

Why should you apply?

Fast-learning environment, entrepreneurial spirit, and strong team culture.

Key growth opportunities at Pubstack.

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