Technical Account Manager SME and SMB

Qualys; Ravenna; Remoto; EUR 45.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in the cybersecurity sector seeks a Technical Account Manager to engage with customers and drive business growth. The role involves fostering relationships, delivering presentations, and understanding customer needs within the cybersecurity realm. This position offers flexibility with remote options and aims to support customers' technical and strategic goals effectively.

Competenze

• 3-5 years relevant experience.
• Excellent written and oral English.
• Proven ability to work autonomously.

Mansioni

• Maintain and develop business relationships with customers.
• Deliver engaging sales presentations.
• Respond to customer questions and manage POCs.

Conoscenze

Communication skills

Sales presentations

Customer management

Technical knowledge

Time management

Formazione

Cyber Security Qualifications (CompTIA Security, CISSP, etc.)

Descrizione del lavoro

Technical Account Manager SME and SMB page is loaded

Technical Account Manager SME and SMB

Apply locations Italy time type Full time posted on Posted 7 Days Ago job requisition id R0002982

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Description

As a Qualys TAM, the candidate will hold responsibility for both the technical and sales contact with enterprise selected customers in order to manage business, establishing and growing strong relationships at all levels of business seniority within the customer’s management.

The ideal candidate will work autonomously, identifying and successfully working on customers' needs and plans and interacting with management on key topics and milestones of the activity.

Responsibilities

• Maintain and develop business and technical relationships at all levels to identify and develop potential new business opportunities within aligned accounts
• Deliver engaging sales presentations that are relevant to the audience
• Demonstrate, prove, and align product capabilities to support customer goals
• Respond to customer questions on technical and business-related issues, including RFIs / RFPs
• Actively promote, manage, and support POCs
• Maintain sales admin records and complete sales reports when necessary
• Carefully monitor the quality of all services Qualys delivers to the customer
• Raise any necessary alerts for the customer’s business or technical situation in a timely manner
• Act as the customer champion within Qualys
• Work with Product Management, Marketing, and Engineering teams to drive customer requirements
• Travel onsite regularly to meet with customers to be an extension of their security team

Qualifications

• 3-5 years relevant experience
• Excellent written and oral English
• Excellent written and oral communication skills
• Proven ability to work autonomously on assigned disciplines and / or tasks
• This is a sales role, so familiarity with customer presentations and negotiations is desired. Keep sales admin up to date and complete sales reports when necessary.
• Experienced at blending technical details with commercial requirements and communicating such matters in a customer-oriented way.
• Able to handle multiple and sometimes conflicting customer priorities.
• Able to travel throughout the sales territory
• Preferred knowledge of key technologies and subjects including TCP / IP and networking, Vulnerability Management, Policy Compliance / Audit Tools, Network Security, Web App Security, Endpoint Detection and Response, File integrity Monitoring, Patch management, Cloud Security, Containers, DevOps cycle, and API scripting (curl, python, …)

Desired Attributes

• Previous experience with Qualys or related / similar solutions
• Cyber Security Qualifications, examples : CompTIA Security, Ethical Hacker, CISSP

LI-REMOTE

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