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A leading cybersecurity company is seeking a Technical Account Manager to provide tailored technical support solutions for their customers. The successful candidate will develop a deep understanding of customer needs, offering proactive advice and ensuring optimal use of Fortinet products. Ideal applicants will have extensive experience in technical support roles, strong problem-solving skills, and be fluent in both Italian and English.
As Technical Account Manager you will develop a deep understanding about the customer
business / technical needs that will be used to provide technical support solutions tailored to their
needs and challenges.
Your proactive guidance will help keeping the customers mission critical
environments healthy by identifying potential issues before they become problems and improving
the overall customer experience via best practices and technical recommendations that will
optimize their return of investment.
If you are keen in helping customers achieving their strategic objectives while working on cutting
edge security products then come and join our team.
Key Responsibilities :
technical information, guidance and support
recommendations and best practices
environments on lab equipment, recommend potential new solutions
stakeholders
Skills and Attributes Requirements :
switching
Educational and Experience Requirements :
Must be fluent in Italian and English
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