Technical Account Manager

DOMO Chemicals; Novara; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

DOMO Chemicals seeks a Technical Account Manager to drive innovation and deliver solutions across Europe with a focus on Italy. The role involves leading projects, managing customer relationships, and fostering long-term partnerships. Ideal candidates hold a Master’s degree and possess strong communication skills. This position offers flexibility in work location, competitive benefits, and growth opportunities within a dynamic team.

Servizi

Flexible hours

Remote work options

Competitive benefits

Coaching and training opportunities

Competenze

• Fluent in English and Italian.
• At least 3 years of experience in plastic processing.
• Excellent communicator and enjoys interdisciplinary teamwork.

Mansioni

• Leading the technical opportunity pipeline.
• Managing technical relationships and project execution.
• Delivering technical training and insights to customers.

Conoscenze

Technical Communication

Problem Solving

Relationship Building

Formazione

Master’s degree in mechanical, chemical, or process engineering

Strumenti

CAE (simulation)

Descrizione del lavoro

Are you a technically proficient relationship builder with a passion for driving innovation and delivering high-value solutions to industrial customers? Do you thrive on turning technical challenges into business opportunities and want to be part of a sustainable future for polyamide? If so, this is your chance to make a real impact by joining DOMO Chemicals. Apply now and be part of the TECHNYL transformation!

Position: Technical Account Manager

You will be the trusted technical partner for our customers across Europe, with a strong focus on Italy. In close collaboration with our Sales, Application Development, and Product Management teams, you will lead the technical dimension of customer projects, from concept to mass production, ensuring satisfaction and fostering long-term partnerships.

Your responsibilities include:

• Leading the technical opportunity pipeline in tandem with the Account Manager, identifying and developing new business opportunities.
• Ensuring efficient execution of customer projects, from concept phase to industrialization.
• Promoting innovative applications and product launches at targeted accounts, working closely with Application Development and Product Managers.
• Managing the technical relationship with customers, coordinating internal support functions such as Application Center, CAE (simulation), testing, etc.
• Providing technical data, simulation results, and testing insights to customers.
• Supporting problem resolution and managing technical complaints.
• Delivering technical training and contributing to the preparation of technical sales kits.
• Maintaining a high level of product and process expertise and sharing market insights on customer and competitor activities.

How will you get there:

• You hold a Master’s degree in mechanical, chemical, or process engineering, ideally with a focus on plastics or plastics processing.
• You speak fluently in English and Italian.
• You have at least 3 years of experience in plastic processing (e.g., injection molding).
• You are an excellent communicator and enjoy working in interdisciplinary teams.
• You build trustful, long-term relationships with customers.

We offer:

• A unique role exploring new business opportunities in a challenging market and contributing to company growth within a dynamic and bonded commercial team.
• Coaching by Florent, an experienced technical leader committed to helping you reach your full potential.
• This role is located in Italy and can be fully remote or based at our facilities in Cesano Moderna or Arco.
• Inspiring work environment with an international and diverse team.
• Competitive benefits including salary, performance bonuses, and comprehensive benefits.
• Work-life balance with flexible hours and remote work options.
• Learning and growth opportunities through continuous training on technical and soft skills.

Learn more about DOMO Chemicals. If you see a match, hesitate no more and reach out to us!