Technical Account Manager

TN Italy; Milano; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

Ein dynamisches Unternehmen im Bereich Online-Werbung sucht einen erfahrenen Techniker, der die technischen Abläufe für Top-Kunden leitet. In dieser spannenden Rolle sind Sie verantwortlich für die technische Unterstützung und Integration zwischen internen Systemen und den E-Commerce-Plattformen der Kunden. Sie werden eng mit Account-Managern zusammenarbeiten, um einen erstklassigen Kundenservice zu gewährleisten und die Effektivität von Kampagnen zu überwachen. Das Unternehmen bietet flexible Arbeitsbedingungen und zahlreiche Möglichkeiten zur beruflichen Weiterentwicklung in einem internationalen Umfeld, das ständig wächst und sich weiterentwickelt.

Servizi

Wettbewerbsfähiges Gehalt

Bonusprogramm

Essensgutscheine

Persönliche Entwicklungsbudgets

Flexible Arbeitszeiten

Teambuilding-Events

Competenze

• Mindestens 5 Jahre Erfahrung in Online-Technologie oder digitaler Werbung.
• Starke analytische Fähigkeiten und Problemlösungsfähigkeiten erforderlich.

Mansioni

• Technische Unterstützung für Kunden per Telefon und E-Mail.
• Überwachung und Analyse der Effektivität von Kampagnen.

Conoscenze

Analytical Skills

Problem-Solving

Time Management

Fluency in Italian

Advanced English (C1)

Strumenti

Google Analytics

Descrizione del lavoro

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What you will do and how you'll make an impact:

• Conduct the technical operations for our top clients.
• Provide technical support for new and existing clients by phone and email regarding all technical aspects of the campaigns.
• Manage all technical issues with regards to campaign launching and running process.
• Technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform.
• Work closely with our account managers to deliver high standards of customer service.
• Monitor and analyse the effectiveness of campaigns.
• Propose and implement optimization solutions for online programs.
• Cooperate with our technical support team from Head Quarter.

What we are looking for:

• At least 5 years of experience in online technology, e-commerce, and/or digital advertising.
• Experience in using Google Analytics will be an advantage.
• Strong analytical skills.
• Good time management skills and attention to detail.
• Ability to solve problems efficiently.
• High level of motivation and willingness to learn.
• Fluency in Italian and advanced command of English (C1 level).
• Candidate to be Milan based.

We offer the chance to work:

• A unique opportunity to join a creative, dynamic company in online advertising! Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.
• Our Italian office was established in 2019 and we now boast more than 90 clients in a continuously expanding team currently sitting at 25 people.
• Competitive salary plus bonus scheme, ticket restaurant, and personal development budgets.
• Flexible working arrangements ensuring a real work-life balance.
• An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel.
• Numerous opportunities to build your own path of self-development.
• Unique learning opportunities from commercial and HQ business support teams.
• Team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!

BOOST YOUR CAREER | ELEVATE YOUR EXPERIENCE!