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An established industry player is seeking a Technical Account Manager to enhance customer success and technical problem-solving across Italy. This role is pivotal in building trusted relationships with enterprise clients, ensuring they maximize the value of the data security platform. With a strong focus on onboarding and ongoing support, you will collaborate with internal teams to drive customer satisfaction and retention. If you have a technical background in cybersecurity or networking and a passion for customer success, this opportunity could be your next career milestone.
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In today’s AI-driven world, data is growing faster than ever - and securing that data is now a top priority for every enterprise. This company are solving one of the most pressing challenges in the market!
With a rapidly expanding global customer base and over $700 million in ARR, this company is emerging as a leader in the data security space - uniquely positioned to dominate one of the largest and most critical areas in cybersecurity.
The Role
We’re looking for a Technical Account Manager to support and grow enterprise customers across Italy. This is a post-sales role ideal for someone who enjoys being at the heart of technical problem-solving, customer success, and long-term partnership building.
You’ll be the trusted technical advisor helping customers onboard, adopt, and maximise the value of the platform.
Key Responsibilities:
What Does Success Look Like? Building trusted relationships with stakeholders and guiding them through full adoption and optimisation of the platform. Your support will directly impact customer retention, renewals, and long-term satisfaction.
What You’ll Bring:
Note: Due to the volume of applicants, only shortlisted candidates will be contacted within 7 days.