Attiva gli avvisi di lavoro via e-mail!

Technical Account Manager

JR Italy

Lecce

In loco

EUR 40.000 - 80.000

Tempo pieno

30+ giorni fa

Genera un CV personalizzato in pochi minuti

Ottieni un colloquio e una retribuzione più elevata. Scopri di più

Inizia da zero o importa un CV esistente

Descrizione del lavoro

An established industry player is seeking a Technical Account Manager to enhance customer success and technical problem-solving across Italy. This role is pivotal in building trusted relationships with enterprise clients, ensuring they maximize the value of the data security platform. With a strong focus on onboarding and ongoing support, you will collaborate with internal teams to drive customer satisfaction and retention. If you have a technical background in cybersecurity or networking and a passion for customer success, this opportunity could be your next career milestone.

Competenze

  • 3+ years in a technical customer-facing role, ideally in cybersecurity or networking.
  • Fluent in Italian and English, with strong interpersonal skills.

Mansioni

  • Own post-sales technical relationship with enterprise customers.
  • Drive onboarding, deployment, and ongoing technical support.

Conoscenze

Technical Account Management
Customer Success Management
Cybersecurity
Networking
Cloud Environments
Problem-Solving
Communication Skills

Descrizione del lavoro

Social network you want to login/join with:

In today’s AI-driven world, data is growing faster than ever - and securing that data is now a top priority for every enterprise. This company are solving one of the most pressing challenges in the market!

With a rapidly expanding global customer base and over $700 million in ARR, this company is emerging as a leader in the data security space - uniquely positioned to dominate one of the largest and most critical areas in cybersecurity.

The Role

We’re looking for a Technical Account Manager to support and grow enterprise customers across Italy. This is a post-sales role ideal for someone who enjoys being at the heart of technical problem-solving, customer success, and long-term partnership building.

You’ll be the trusted technical advisor helping customers onboard, adopt, and maximise the value of the platform.

Key Responsibilities:

  • Own the post-sales technical relationship with enterprise customers across your territory
  • Drive onboarding, deployment, adoption, and ongoing technical support
  • Deliver hands-on product expertise, security guidance, and technical best practices
  • Collaborate with internal teams including Product, Engineering, and Sales to support customer goals
  • Run regular health checks, technical reviews, and advocate for customer needs internally
  • Ensure smooth renewals and contribute to long-term customer success

What Does Success Look Like? Building trusted relationships with stakeholders and guiding them through full adoption and optimisation of the platform. Your support will directly impact customer retention, renewals, and long-term satisfaction.

What You’ll Bring:

  • 3+ years’ experience in a technical, customer-facing role (TAM, CSM, Solutions Architect, etc.)
  • Strong technical background, ideally in cybersecurity, networking, or cloud environments
  • Proven success working with enterprise clients in post-sales lifecycle management
  • Fluent in Italian and English, with strong communication and interpersonal skills
  • A proactive, problem-solving mindset with the ability to manage multiple technical stakeholders
  • Based in Italy, with the flexibility to travel to customer sites when required

Note: Due to the volume of applicants, only shortlisted candidates will be contacted within 7 days.

Ottieni la revisione del curriculum gratis e riservata.
oppure trascina qui un file PDF, DOC, DOCX, ODT o PAGES di non oltre 5 MB.