Technical Account Management Specialist

Stevanato Group; Piombino Dese; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in the pharmaceutical industry seeks a Technical Account Management Specialist at its Piombino Dese headquarters. This role involves providing comprehensive pre and post-sales services and collaborating closely with customers to identify technical needs and solutions. The ideal candidate will have a background in engineering or science, proficiency in both Italian and English, and experience in technical customer support.

Competenze

• Fluency in Italian and English, knowledge of French, German or Spanish is a plus.
• At least 2 years in Technical Customer Support, R&D, or Product Development.
• Alignment with company values: Trust, respect, accountability, ethics, transparency, results-oriented.

Mansioni

• Support pharmaceutical industries in selecting suitable containers and devices.
• Collaborate with customers to suggest the best products or services.
• Arrange visits to customer facilities for technical issues.

Conoscenze

Customer focus

Negotiation

Problem-solving

Technical knowledge

Decision-making

Curiosity

Formazione

Degree in Engineering or Science

Descrizione del lavoro

Technical Account Management Specialist, Piombino Dese

Client:

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

82a6905eb672

Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

Job Description

We are seeking a Technical Account Management Specialist to join our Technical Account team at our headquarters in Piombino Dese (PD).

The successful candidate will provide customers with top-tier Pre and Post Sales services, focusing on product and process solutions to address issues and identify sales opportunities related to assigned products and services.

Key Responsibilities:

• Support pharmaceutical industries in selecting suitable containers and devices, offering optimal technical solutions.
• Collaborate with customers as a technical consultant to identify unmet needs and proactively suggest the best products or services.
• Arrange visits to customer facilities to promote SG solutions or to resolve technical issues.
• Represent the voice of the customer within SG, balancing negotiations on Quality and Technical Agreements.
• Serve as the primary contact for customers managing requests related to already marketed products.

Qualifications:

Requirements:

• Education: Degree in Engineering or Science.
• Languages: Fluency in Italian and English; knowledge of French, German, or Spanish is a plus.
• Experience: At least 2 years in Technical Customer Support, R&D, or Product Development.
• Skills: Customer focus, negotiation, problem-solving, technical knowledge, decision-making, and curiosity.
• Alignment with Stevanato Group’s Values: Trust and respect, accountability, ethics, transparency, and results-oriented.

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