System Engineer

TN Italy; Genova; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a System Engineer to enhance its IT tools and programs in the vibrant city of Genoa. This role involves managing user requirements, configuring Salesforce solutions, and supporting business users in adopting new digital technologies. With a focus on collaboration and innovation, this position offers a unique opportunity to contribute to a dynamic team dedicated to sustainable development. If you have a passion for technology and a desire to make a real impact, this could be the perfect opportunity for you.

Competenze

• Experience in IT project management and application design.
• Configuring Salesforce Field Service product and app.

Mansioni

• Collect business user requirements and gain compliance approval.
• Train and support users in adopting digital solutions.

Conoscenze

IT project management

Salesforce configuration

User Acceptance Testing

Agile methodology

Business analysis

Training and support

Formazione

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Computer Engineering

Strumenti

Salesforce

Salesforce Commerce Cloud

Descrizione del lavoro

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RINA is currently recruiting for a System Engineer to join its office in Genoa, Italy within the Certification Digital Development Division.

Mission

The ideal candidate will support the business in managing and developing the IT tools and programs adopted by the commercial, technical, and administrative functions, also through the adoption of the Salesforce platform.

Key Accountabilities

1. Collect business user requirements satisfying stakeholders and compliance needs
2. Gain business and compliance approval
3. Negotiate priorities with IT PMs and define development planning
4. Manage the User Acceptance Test phase involving users and IT PMs as necessary
5. Train and support business users in using tools and programs and adopting new digital solutions
6. Support the Service Desk in identifying problems and solutions
7. Configure standard and custom profiles, communications, layouts, forms, work plan templates, reports, and dashboards in Salesforce platform

Education

Bachelor’s Degree in Computer Science or Computer Engineering

Qualifications

1. Experience in IT project management application design and development activities (demand management)
2. Experience in configuring Salesforce Field Service product and app (standard and custom configurations)
3. Knowledge of Salesforce Commerce Cloud platform (appreciated)
4. Salesforce Certifications (e.g., administrator, app builder) are a plus
5. English B2 or higher
6. Knowledge of agile methodology is a plus

Competencies

• Promote sustainable development by keeping promises and acting as a role model
• Manage emotions by recognizing and regulating reactions
• Pioneer change by embracing and benefiting from new circumstances
• Build networks by fostering trust across departments and outside the organization
• Make effective decisions by prioritizing activities and managing resources
• Address the way by understanding different situations and reinterpreting them
• Think forward by translating experiences into future action plans
• Client intimacy by understanding and fulfilling internal and external client needs
• Earn trust by valuing everyone's opinions and embracing diversity

With over 5,600 employees and 200 offices in 70 countries, RINA is a multinational providing certification, marine classification, product testing, site supervision, vendor inspection, training, and engineering consultancy services across various sectors. Our full project development process aims to guarantee technical, environmental, safety, and sometimes economic and financial sustainability.

At RINA, we value every individual and encourage the development of new ideas. We provide equal employment opportunities and are committed to a workplace free from discrimination or harassment. We are compliant with Italian Law n. 68/99.