Swatch & Flik Flak - Operations Specialist

Swatch Group; Milano; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Swatch Group Italia cerca uno Operations Specialist per supportare il team Operations & Back Office, analizzando le vendite, coordinando attività operative e gestendo progetti che ottimizzino l’efficienza dei negozi.

Il candidato ideale ha laurea in economia/marketing o Retail Management, 1–3 anni in Retail Operations, ottime competenze Excel/PowerPoint e una buona capacità di comunicazione. Ruolo a tempo pieno in sede a Milano.

Competenze

• Laurea in Economia/Marketing/ Retail Management o campo correlato.
• 1–3 anni di esperienza in Retail Operations o ruoli simili.
• Ottima conoscenza di Excel e PowerPoint.
• Ottime capacità organizzative e di gestione di progetti.
• Buone doti comunicative e propensione al lavoro di squadra.
• Conoscenza di Microsoft Office 365; l’uso di Teams è un plus.

Mansioni

• Analizzare le performance di vendita e predisporre report ricorrenti e ad-hoc.
• Coordinare attività back-office retail, ordini, inventario, magazzino e materiali POS.
• Supportare aperture di nuovi negozi organizzando materiali operativi e logistica.
• Preparare presentazioni, linee guida operative e documentazione interna per Retail e Real Estate.
• Coordinare progetti retail speciali e eventi, gestendo logistica, checklist, reporting e attività amministrative.
• Supportare lo sviluppo di comunicazione interna tramite Teams e la newsletter mensile Retail.

Conoscenze

Analytical skills

Organizational skills

Communication

Teamwork

Project coordination

Detail oriented

Formazione

Laurea in Economia/Marketing/Retail Management o campo correlato

Strumenti

Excel

PowerPoint

Microsoft Office 365

Microsoft Teams

Descrizione del lavoro

Azienda

The Swatch Group is world leader in the production and marketing of finished watches, synonymous with luxury and consumer products that are at once durable, emotional and of high quality. The Group's worldwide presence is strengthened by the constant opening of new corporate stores, that reflect values of the single brands distributed and enhance their characteristics. The Swatch Group (Italy) S.p.A. is the Italian subsidiary of the Swiss multinational The Swatch Group Ltd, with employees working both at the Milan headquarters in marketing, sales and service activities and in the Corporate Stores and Boutiques located throughout the country in city centres, shopping malls and airports.

Descrizione del posto

The Operations Specialist supports the Swatch & Flik Flak Operations & Back Office team through sales analysis, operational coordination, and the execution of projects that ensure efficient store operations and business performance.

Il vostro profilo

• Analyze sales performance and prepare recurring and ad hoc reports to support commercial and marketing decisions.


• Coordinate retail back-office activities, including orders, stock monitoring, inventory management, store uniforms, and POS materials.


• Support new store openings by organizing operational materials and coordinating logistics.


• Prepare presentations, operational guidelines, and internal documentation for Retail and Real Estate projects.


• Coordinate special retail projects and events, managing logistics, operational checklists, reporting, and administrative activities.


• Support the development of internal communication through the Teams channel and the monthly Retail Newsletter.

Condizioni professionali

• Bachelor's degree in Business Administration, Economics, Marketing, Retail Management, or a related field.


• 1–3 years of experience in Retail Operations, Sales Analysis, Business Support, or a similar role.


• Strong analytical skills with advanced knowledge of Microsoft Excel and PowerPoint.


• Excellent organizational and project coordination skills, with the ability to manage multiple priorities.


• Strong communication and interpersonal skills, with a collaborative and proactive approach.


• High attention to detail and problem-solving mindset.


• Good knowledge of Microsoft Office 365; familiarity with Microsoft Teams is a plus.

Conoscenze delle lingue

Fluency in English; knowledge of additional languages is considered an advantage