SUPPORTO REMOTO SU ATTREZZATURE DIGITALI

Revello Spa; Veneto; Remoto; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

Revello Spa recherche un Supporto Remoto su Attrezzature Digitali pour améliorer le service d'assistance technique. Le candidat idéal sera responsable du support aux clients et des interventions techniques. Une formation adéquate sera fournie. C'est une superbe occasion pour un débutant avec un diplôme de technicien dentaire d'intégrer un environnement dynamique.

Servizi

Formation par des techniciens expérimentés

Support de fabricants d'équipements dentaires

Competenze

• Expérience en assistance technique souhaitée.
• Connaissances en systèmes informatiques et logiciels de gestion d'images radiologiques.
• Flexibilité et volonté de voyager en Italie.

Mansioni

• Support à distance par téléphone et email pour clients.
• Assistance sur logiciels pour gestion d'images radiologiques.
• Ouverture et gestion des tickets utilisateurs.

Conoscenze

Support Help Desk

Assistance technique

Mise à jour logicielle

Formazione

Diplôme de technicien dentaire

Strumenti

Systèmes informatiques

Logiciels CAD/CAM

Descrizione del lavoro

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Position Description

Within a project to enhance the after-sales technical support service of the company, we are selecting candidates for the Verona office. The selected candidate will be part of the Technical Assistance office and will report to the Service & After Sales Manager. Responsibilities include :

• Help Desk support via phone and email to clients such as Dental Studios and Dental Laboratories
• Remote assistance on specific software for managing radiological images and CAD / CAM systems
• Software updates
• Opening and managing user tickets
• Occasional technical interventions at client locations

Ideal Candidate

Possesses a dental technician diploma and / or laboratory experience, has a good technical IT background, is comfortable with main computer systems (Windows and Office), and has gained experience in a similar role in commercial companies and / or technical assistance sectors.

Requirements

• Willingness to travel occasionally within Italy
• Flexibility with working hours
• Ambition for professional growth

What We Offer

Support from technicians with over ten years of experience in the sector, proper training in the company and with leading dental equipment manufacturers. The salary package will be based on the candidate's actual experience.

The company guarantees data processing in accordance with Legislative Decree 196 / 03. The search is open to applications from both genders, pursuant to Law L. 903 / 77.

Additional Information

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Other
• Industries : Hospitals and Health Care

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