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Support Expert

beBeeCustomerCare

Scandicci

In loco

EUR 25.000 - 35.000

Tempo pieno

6 giorni fa
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Descrizione del lavoro

A leading company in customer care is seeking a Customer Care Specialist to enhance customer experiences. The role involves providing exceptional service, resolving complaints, and collaborating with teams. Candidates should be passionate and possess strong communication and problem-solving skills, with opportunities for growth and a supportive work environment.

Servizi

Comprehensive benefits package
Opportunities for professional growth
Positive and inclusive work environment

Competenze

  • Excellent communication skills required.
  • Strong problem-solving mindset needed.
  • Proven track record in a similar role.

Mansioni

  • Provide customer service via phone, email, and chat.
  • Troubleshoot technical issues and resolve complaints.
  • Collaborate with internal teams for business objectives.

Conoscenze

Communication
Problem-solving
Customer Service

Descrizione del lavoro

We're seeking a skilled Customer Care Specialist to join our team.

The ideal candidate will have excellent communication skills, a strong problem-solving mindset, and the ability to work effectively in a fast-paced environment. Key responsibilities include :

  • Providing top-notch customer service through phone, email, and chat
  • Troubleshooting technical issues and resolving customer complaints
  • Collaborating with internal teams to achieve business objectives

In exchange for your hard work and dedication, you can expect a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We're committed to fostering a positive and inclusive work environment that supports your well-being and success.

This role is perfect for someone who is passionate about delivering exceptional customer experiences and has a proven track record of success in a similar role.

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