Support Engineer – IT Logistic Systems

MSC Mediterranean Shipping Company; Torino; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

MSC Mediterranean Shipping Company seeks a Support Engineer for its IT logistic systems team based in Turin. The ideal candidate will possess a degree in Computer Science and have a strong technical background, focusing on problem-solving and collaboration. Responsibilities include providing technical support, analyzing code, and ensuring optimal application performance within a dynamic and innovative company culture.

Servizi

Learning opportunities

Comprehensive Welfare System

Life and Health Insurance

Modern Workstation

Discounts within the MSC group

Meetups and Technical Events

Sustainability program

Competenze

• Ability to read and understand code.
• Experience in logistics information systems preferred.
• Strong technical background in IT applications.

Mansioni

• Provide support for IT logistics applications.
• Read and analyze code to identify issues.
• Document solutions and maintain records.

Conoscenze

Problem-solving

Attention to detail

Communication

Collaboration

Formazione

Degree in Computer Science

Information Technology or related field

Descrizione del lavoro

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HR & Talent Acquisition Specialist | Talent Attraction @MSC Technology Italy

MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family. Today, we continue to focus on caring for customers, employees and the environment.

From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company.

With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.

Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences. International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth.

In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

Do you recognize yourself? Then come work with us and be part of MSC’s family!

Support Engineer – IT Logistic Systems

We are looking for a Support Engineer with a solid technical background to support our IT applications, preferably in the logistics field (WMS, TMS, or similar). The main responsibility will be to read the code, understand where the problem might be, and resolve simple bugs or incidents. This role is considered level 3 support.

ROLE AND KEY RESPONSIBILITIES:

· Provide technical support for our IT applications, with a focus on logistics information systems (WMS, TMS, etc.).

· Read and analyze code to identify and resolve issues.

· Resolve simple bugs and incidents to ensure optimal functioning of our applications.

· Collaborate with other teams to ensure timely resolution of technical issues.

· Document solutions and maintain records of problems and resolutions.

QUALIFICATION AND EXPERIENCE:

· Degree in Computer Science, Information Technology, or a related field.

· Ability to read and understand code to identify and resolve issues.

· Strong problem-solving skills and attention to detail.

· Excellent communication and collaboration skills.

WHAT WE OFFER

We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group.

Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives. These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Transportation, Logistics, Supply Chain and Storage

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