Supervisor Operations (m / f / d) - New Opening

Robinwood Activity Centres; Latina; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading hospitality group seeks a vibrant shift supervisor for their Ruby Giulia hotel in Rome. Ideal candidates will have previous experience in hospitality and a passion for exceptional guest service. Join a dynamic team to help create memorable experiences in a trendy setting with a unique ethos.

Servizi

50% discount on F&B

Mobility allowance

Profit-sharing opportunities

Competenze

• Experience in a similar position.
• Fluency in Italian and English.
• Confident, joyful, and humorous demeanor.

Mansioni

• Lead service as shift supervisor.
• Ensure quality and hygiene standards.
• Train and onboard new team members.

Conoscenze

Flexibility

Multitasking

Customer Service

Communication

Descrizione del lavoro

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. We keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Giulia.

Ciao Ragazzi from Rome with love. In an increasingly digital lifestyle, where you don’t know who is listening and why, our Ruby Giulia with her 164 rooms will whisk you away to a 1970s vintage spy thriller. Her glamorous roof terrace is the perfect hideout from the digital world, where you can simply enjoy yourself. Located on the “Via Nazionale”, she’s between the main station and the “Forum Romanum”. Shops, cafés, major sights, and Rome's beautiful historic city center are all within walking distance.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story.

Trust us, you won't get bored, as you :

• Actively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office.
• Make sure all service, quality, and hygiene standards are met – always with an eye for detail.
• Take charge of training, coaching, and onboarding new team members.
• Handle communication and ensure that all information flows smoothly within the team.
• Take guest feedback seriously and ensure a quick and efficient resolution.
• Share your insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink.

We've been waiting for you, since you have / are :

• Already gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry.
• Flexible and ready to work in shifts.
• Counting reliability, multitasking, and your willingness to learn among your strengths.
• Carrying yourself confidently, bringing lots of joy to your work, and humor is just part of who you are.
• Enjoying working with international, demanding guests and knowing exactly how to handle their various needs with a smart approach.
• Speaking fluent Italian and English.

What's in for you? That's how we groove :

• Your style, your smile, your ideas – bring your personality to work.
• Better together – at work, during team events or just because it’s Monday.
• Less work, same money – for us, full-time means 35 hours and every hour counts.
• No more excuses – we support your sports program.
• You’re always welcome – 50% on our F&B.
• No matter how you get to work – a mobility allowance comes on top.
• Take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting, and positive reviews.
• Level up your game – Ruby takes you to the top.
• Innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it.

Where have you been so long?

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic—there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.

Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...

• You can love whoever you want to.
• You should decide for yourself whether and with which pronouns you would like to be addressed.
• You can be proud of your heritage and culture.
• You don't have to justify your religion or worldview.
• You are good, just as you are, and make our team and Ruby's diversity unique.

We can't deal with: isms

Racism, sexism, heterosexism, antisemitism, and such kinds of isms are not tolerated here.

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