Store Operations Manager, Milan

Mikeamiri; Varese; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading luxury brand is seeking a Store Operations Manager for its new retail location in Milan. This role involves managing all operational aspects of the store, including inventory control, staff training, and ensuring compliance with safety regulations. Ideal candidates will have extensive experience in luxury retail operations and strong leadership skills.

Competenze

• Minimum of 5 years experience in luxury retail operations.
• At least 3 years of leadership experience.
• Experience in a luxury environment required.

Mansioni

• Overseeing all operational aspects including inventory control and shipping/receiving.
• Managing time and attendance of the Operations / Stock team.
• Training all staff on compliance related to operational policies.

Conoscenze

Leadership

Inventory Control

Communication

Multi-tasking

Problem Solving

Strumenti

MS Excel

Mac OS

Descrizione del lavoro

AMIRI is looking for a talented Store Operations Manager for its upcoming retail store in Milan. The AMIRI Operations Manager is responsible for overseeing all operational aspects of the location, including but not limited to : Inventory Control, Health & Safety Training, Shipping / Receiving, and Auditing. In partnership with Corporate Retail Operations, this role is key to ensuring the store remains operationally compliant by following established processes and SOPs.

Duties of the Operations Manager at AMIRI include, but are not limited to :

• Preparing for, leading, and performing all store inventories (including cycle counts and reconciliation of discrepancies).
• Managing all stock adjustments.
• Managing all aspects of shipping and receiving.
• Creating systems to ensure the accurate movement of merchandise.
• Ensuring the organization and efficient operation of all back-of-house spaces.
• Managing the processes of restocking the sales floor.
• Liaising with Retail Operations to address safety or maintenance needs.
• Serving as Store Safety Lead, completing monthly safety trainings.
• Partnering with the Store Manager or Assistant Manager to complete monthly schedules.
• Managing time and attendance of the Operations / Stock team.
• Training all staff (FOH & BOH) on compliance related to operational policies and procedures.

Knowledge, Skills, and Ability Requirements :

• Minimum of 5 years experience in luxury retail operations.
• At least 3 years of leadership experience.
• Experience in a luxury environment required.
• Proficient in shipping and receiving processes.
• Excellent computer skills, proficient in MS Excel, Mac OS preferred.
• Excellent verbal and written communication skills.
• Ability to work well under pressure and multi-task.
• Ability to safely lift up to 25 lbs without assistance.

Who We Are :

Founded in 2014, AMIRI is a global luxury house based in Los Angeles. The brand’s California spirit is rooted in authenticity and creativity, influenced by Hollywood, West Coast skate, and music culture.

The brand has a clear global strategy, with biannual shows at Paris Fashion Week, a robust international wholesale business, and a growing retail footprint including flagship stores in Los Angeles, New York, Miami, Las Vegas, Dallas, Chicago, Tokyo, and Dubai.

AMIRI values quality, creativity, and innovation. Founder and Creative Director Mike Amiri guides the artistic vision of the brand and design studio. As the brand expands globally and grows rapidly in the U.S. luxury market, AMIRI seeks visionary individuals with a creative and entrepreneurial mindset to join our team!

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