Store Operations Manager

Prada; Milano; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Prada recherche un Manager des Opérations en magasin pour soutenir les magasins Miu Miu en Europe du Sud. Vous serez responsable de superviser les procédures opérationnelles, de former les équipes en magasin et d'assurer l'ouverture de nouveaux magasins. Un bon niveau d'expérience et une maîtrise de SAP sont essentiels, ainsi qu'un esprit d'équipe et de solides compétences en communication.

Competenze

• Minimum 5 ans d'expérience en opérations de magasin.
• Capacité à gérer de multiples priorités et à coordonner entre plusieurs fonctions.
• Expertise en gestion d'inventaire et de stocks.

Mansioni

• Superviser la mise en œuvre des procédures de flux de produits.
• Former les managers de magasin et de stock sur les procédures.
• Gérer les comptes cycliques et superviser les inventaires de fin d'année.

Conoscenze

Connaissance des procédures de stock

Compétences en résolutions de problèmes

Compétences organizational

Compétences en communication

Fluence en italien et anglais

Strumenti

SAP

Descrizione del lavoro

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi. We operate in more than 45 countries with employees of over 100 nationalities.

Joining our company means working in a creative and international environment with teams motivated by curiosity and the pursuit of excellence. We value talent and passion, fostering professional growth.

Job Purpose

We are seeking a Store Operations Manager to ensure operational excellence and support Miu Miu stores across Southern Europe. The role involves coordinating key operational activities such as stockroom and inventory management, store support (IT, maintenance, uniforms, supplies), and compliance. The manager acts as a liaison between stores and headquarters, playing a strategic role in training store teams, supervising procedures, and supporting new store openings to ensure consistency and efficiency in the region.

Responsibilities

• Implement and supervise product flow procedures aligned with corporate guidelines and the Store Operations Manual.
• Train Store and Stockroom Managers on stockroom procedures and updates, ensuring compliance.
• Oversee adherence to sales rules and procedures in line with policies and regulations.
• Manage cycle counts and oversee year-end stocktakes, providing reports.
• Coordinate activities related to end-of-season stock-taking and regional warehouse stock-taking in collaboration with logistics managers.
• Supervise the half-year order process for uniforms based on guidelines and local needs.
• Control stocks and KPIs related to operations, ensuring reporting to HQ.
• Prioritize services required in each store.
• Coordinate IT support for SAP or cash system malfunctions.
• Assist stores with procedures and policy implementation.
• Oversee packaging and stationery orders for boutiques.
• Support activities during new store openings, collaborating with various departments.

Knowledge and Skills

• Minimum 5 years of experience in Store Operations.
• Strong knowledge of stockroom and inventory procedures.
• Experience supporting store operations including IT, maintenance, supplies, and uniforms.
• Familiarity with SAP or similar ERP systems.
• Ability to train and support store teams.
• Strong problem-solving and organizational skills.
• Ability to manage multiple priorities and coordinate across functions.
• Excellent communication skills and team spirit.
• Fluency in Italian and English.