Store Manager - Maternity leave replacement (W / M), Rinascente Milan, Italy (

Zadig&Voltaire; Varese; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand is seeking a Store Manager in Milan as a maternity leave substitute. Responsibilities include driving store performance, team leadership, and ensuring compliance with internal processes. Candidates should have at least 5 years in management, preferably in fashion or luxury retail, with strong interpersonal skills. This role offers a dynamic environment in a luxury sector.

Competenze

• Minimum of 5 years in a management role.
• Proven experience in selling Ready-to-Wear and Leather Goods in Fashion or Luxury Retail.
• Excellent interpersonal and communication skills.

Mansioni

• Monitor store performance and drive results.
• Act as a brand ambassador for company culture and values.
• Ensure compliance with legal and internal processes.
• Evaluate team performance and foster a positive work environment.

Conoscenze

Interpersonal skills

Communication skills

Team leadership

Client-focused approach

Descrizione del lavoro

Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier. The signature of our brand is our luxurious materials such as cashmere, silk, and leather. By revisiting basics with a casual and rock’n roll twist, Zadig & Voltaire embodies a new luxury.

A chic and relaxed luxury.

To see the current collection :

Purpose of the role :

As a Store Manager of our store in Milan and part of the retail team, you will play a key role in driving the brand’s growth in the local market. This position, as a maternity leave substitute, offers the opportunity to fully manage your store and team, while developing your skills in a dynamic environment surrounded by highly competent and determined professionals.

Your Impact :

• Business & Client Development :

Monitor store performance and stay informed about market trends to drive results. Take ownership of the P&L, identify improvement opportunities, and collaborate with managers to implement action plans that achieve commercial goals. Establish a client-centric mindset to deliver an outstanding in-store experience and meet CRM objectives. Translate store objectives into daily targets, motivate and inspire the team to reach them. Maintain a strong floor presence to support your team and act as a key link between the Head Office and the store.

Brand Ambassador :

Embark as an ambassador for the company’s culture and values. Ensure every client has an exceptional experience and handle delicate customer situations when necessary to uphold high service standards.

Process Management :

Guarantee compliance with legal, regulatory, and internal processes. Oversee front-of-house and back-of-house operations, ensuring efficient stock management and store planning. Drive the execution of digitalization initiatives within the store.

Team Leadership & Development :

Evaluate team performance to retain top talent and identify potential recruits. Foster a positive, collaborative work environment that promotes team spirit. Coach and support your team regularly to develop key skills, ensuring their growth and success. Serve as a brand ambassador and handle delicate customer situations to maintain high service standards.

Profile :

• Minimum of 5 years in a management role
• Proven successful experience in selling Ready-to-Wear and Leather Goods in Fashion or Luxury Retail
• Excellent interpersonal and communication skills