Store Manager - Maternity leave replacement (W / M), Rinascente Milan, Italy (

Zadig&Voltaire; Turbigo; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury retail brand is seeking a Store Manager for its Milan store. This role involves leading a team, managing store performance, and ensuring an exemplary customer experience. The ideal candidate will have at least 5 years of management experience in fashion or luxury retail, alongside exceptional communication skills. This position is a maternity leave cover, offering an opportunity to thrive in a dynamic environment.

Competenze

• Minimum of 5 years in a management role.
• Proven successful experience in selling Ready-to-Wear and Leather Goods.
• Excellent interpersonal and communication skills.

Mansioni

• Monitor store performance and market trends to drive results.
• Ensure compliance with legal and internal processes.
• Evaluate team performance and foster a positive work environment.

Conoscenze

Management skills

Interpersonal skills

Communication skills

Client development

Descrizione del lavoro

Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier. The signature of our brand is our use of luxurious materials such as cashmere, silk, and leather. By revisiting basics with a casual and rock'n'roll twist, Zadig & Voltaire embodies a new luxury.

A chic and relaxed luxury.

To see the current collection:

Purpose of the role :

As a Store Manager for our Milan store and part of the retail team, you will play a key role in driving the brand’s growth in the local market. This maternity leave cover offers an opportunity to fully manage your store and team while developing your skills in a dynamic environment alongside highly competent and motivated professionals.

Your Impact :

1. Business & Client Development : Monitor store performance and stay informed about market trends to drive results. Take ownership of the P&L, identify improvement opportunities, and collaborate with managers to implement action plans that achieve commercial goals. Establish a client-centric approach to deliver an outstanding in-store experience and meet CRM objectives. Translate store objectives into daily targets, motivate and inspire the team to reach them, and maintain a strong floor presence to support your team and serve as a key link between the Head Office and the store.
2. Brand Ambassador : Embody the company's culture and values, serving as an ambassador for the brand. Ensure every client receives an exceptional experience and handle delicate customer situations when necessary to uphold high service standards.
3. Process Management : Ensure compliance with legal, regulatory, and internal processes. Oversee front-of-house and back-of-house operations, ensuring efficient stock management and store planning. Drive the execution of all tasks related to the store’s digitalization initiatives.
4. Team Leadership & Development : Evaluate team performance to retain top talent and identify potential recruits. Foster a positive, collaborative work environment that promotes team spirit. Regularly coach and support your team to develop key skills, ensuring their growth and success. Serve as an ambassador for the brand and handle delicate customer situations to maintain high service standards.

Profile :

• Minimum of 5 years in a management role
• Proven successful experience in selling Ready-to-Wear and Leather Goods in Fashion or Luxury Retail
• Excellent interpersonal and communication skills