Store Manager - Maternity leave replacement (W / M), Rinascente Milan, Italy (

Zadig&Voltaire; Italia; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Zadig & Voltaire is seeking a Store Manager for their Milan location. This maternity leave substitute position involves managing store performance, leading a team, and ensuring exceptional customer experiences. The ideal candidate has at least 5 years of management experience in luxury retail, particularly in Ready-to-Wear and Leather Goods. Responsibilities include driving sales, coaching team members, and maintaining compliance with operational standards. Applicants should possess excellent interpersonal and communication skills, embodying the brand's values in every interaction.

Competenze

• Minimum of 5 years in a management role.
• Proven successful experience in selling Ready-to-Wear and Leather Goods in Fashion or Luxury Retail.
• Excellent interpersonal and effective communication skills.

Mansioni

• Monitor store performance and stay informed about market trends.
• Drive results, take ownership of P&L, and identify improvement opportunities.
• Embody the company's culture and values, ensuring high service standards.
• Ensure compliance with legal and regulatory processes.
• Evaluate team performance and support their growth.

Conoscenze

Interpersonal skills

Communication skills

Descrizione del lavoro

Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier, known for using luxurious materials such as cashmere, silk, and leather. The brand revisits casual and rock’n roll basics, embodying a new luxury that is chic and relaxed.

Purpose of the role: As a Store Manager for our Milan store, and part of the retail team, you will play a key role in driving the brand’s growth in the local market. This position, as a maternity leave substitute, offers the opportunity to fully manage your store and team while developing your skills in a dynamic environment with highly competent professionals.

Your Impact:

1. Business & Client Development: Monitor store performance, stay informed about market trends, drive results, take ownership of the P&L, identify improvement opportunities, and collaborate with managers on action plans. Establish a client-centric approach to deliver an outstanding in-store experience and meet CRM objectives. Translate store goals into daily targets, motivate the team, and maintain a strong floor presence as a key link between Head Office and the store.
2. Brand Ambassador: Embody the company's culture and values, ensuring every client has an exceptional experience. Handle delicate customer situations to maintain high service standards.
3. Process Management: Ensure compliance with legal, regulatory, and internal processes. Oversee front-of-house and back-of-house operations, including stock management and store planning. Support digitalization initiatives.
4. Team Leadership & Development: Evaluate team performance, foster a positive work environment, coach team members, and support their growth. Ensure the team is well-equipped to represent the brand effectively.

Profile:

• Minimum of 5 years in a management role
• Proven successful experience in selling Ready-to-Wear and Leather Goods in Fashion or Luxury Retail
• Excellent interpersonal and effective communication skills