Attiva gli avvisi di lavoro via e-mail!
A luxury fashion brand is seeking a Store Manager for its Milan store. The ideal candidate will have at least 5 years of management experience in retail, particularly in Fashion or Luxury, and excel in driving business results, team leadership, and customer satisfaction. This role offers the opportunity to lead a dynamic team and manage store operations effectively.
Zadig & Voltaire is a luxury brand founded in 1997 by Thierry Gillier, known for its luxurious materials such as cashmere, silk, and leather. The brand revisits casual and rock’n’roll basics, embodying a new luxury — chic and relaxed.
Purpose of the role :
As a Store Manager at our Milan store, you will be a key player in driving the brand’s growth in the local market. This maternity leave cover offers the opportunity to fully manage your store and team, developing your skills in a dynamic environment surrounded by highly competent professionals.
Your Impact :
Business & Client Development :
Monitor store performance and market trends to drive results. Take ownership of the P&L, identify improvement opportunities, and collaborate on action plans to meet commercial goals. Focus on delivering an exceptional in-store experience and achieving CRM objectives. Translate store goals into daily targets, motivate your team, and maintain a strong floor presence to support them and liaise with Head Office.
Brand Ambassador :
Represent the company's culture and values, ensuring every client has an outstanding experience and managing delicate customer situations when necessary.
Process Management :
Ensure compliance with all legal, regulatory, and internal processes. Oversee store operations, stock management, and digitalization initiatives.
Team Leadership & Development :
Evaluate team performance, foster a positive work environment, and support team members’ growth through coaching. Recruit new talent as needed and serve as a brand ambassador.
Profile :
Minimum of 5 years in a management role
Proven success in selling Ready-to-Wear and Leather Goods in Fashion or Luxury Retail
Excellent interpersonal and communication skills