store manager luxury retail

K-Way; Catania; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A renowned outdoor gear brand is seeking a Store Manager for its new store in Catania. The ideal candidate has over 5 years of experience in premium retail management, strong customer service skills, and is fluent in both Italian and English. Responsibilities include leading the team, ensuring excellent customer experiences, and managing daily operations. This position offers a chance to be part of a modern retail environment.

Competenze

• Minimum of 5 years' experience as a Store Manager in a premium or luxury retail environment.
• Strong experience in customer service and store management.
• Experience in opening new stores is a plus.

Mansioni

• Lead a high-performing team and ensure excellent customer experience.
• Monitor and analyze sales data, budgets, and forecasts.
• Oversee daily store operations, including inventory management.

Conoscenze

Customer service excellence

Sales performance analysis

Team leadership

Inventory management

Effective communication

Fluent in Italian

Fluent in English

Descrizione del lavoro

BasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa, Robe di Kappa, Jesus Jeans, Superga, K-Way, Sebago, Briko, and Sabelt. Headquartered in Turin, Italy, the company operates through a global network of licensees who produce and distribute its products, offering services such as research, development, global marketing, and information technology.

K-Way, founded in Paris in 1965, is renowned for adventure and outdoor gear, revolutionizing rainwear with the world's first lightweight, waterproof jacket that folds into a small pouch.

For the upcoming opening of our new K-Way store in Catania, we're seeking a Store Manager to lead a high-performing team, ensure excellent customer experience, embody the brand's vision, and meet sales targets.

• Promote and deliver excellent in-store customer experiences;
• Ensure the team understands and caters to customer needs, providing high-quality service;
• Be active and present on the shop floor, engaging with customers and team members;
• Monitor and analyze sales data, budgets, and forecasts to optimize performance;
• Set clear daily, weekly, and monthly sales targets for the team and individual members, with regular follow-up;
• Provide regular insights to management regarding store performance;

Store Management:

• Oversee daily store operations, including inventory management and cash handling, in line with company policies;
• Communicate effectively within the company about store needs and opportunities for growth;
• Lead, motivate, and support the store team, fostering high energy, motivation, and teamwork;
• Encourage a culture of constructive feedback;
• Minimum of 5 years' relevant experience as a Store Manager in a premium or luxury retail environment;
• Experience in all aspects of store management and delivering outstanding customer service; experience in opening new stores is a plus;
• Strong communication skills, effective in interacting with team, colleagues, and senior management;
• Fluent in Italian and English.