Store Manager @ Estée Lauder Companies, Fidenza, full-time

ESTÉE LAUDER Companies; Fidenza; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading beauty company seeks a dynamic Store/Retail/Counter Manager to lead a team of Sales Associates in a fast-paced retail environment. This role not only focuses on achieving sales and customer service targets but also emphasizes business management and event organization, providing a unique opportunity for career growth in the beauty industry.

Servizi

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Competenze

• Proven retail management/assistant retail management experience, preferably within cosmetics.
• Experience in creating and executing in-store events.
• Ability to provide inspirational and personalized customer service.

Mansioni

• Lead, coach, and develop the team of Sales Associates.
• Achieve sales, customer service, and operational targets.
• Create and execute a business plan to recruit and retain customers.

Conoscenze

Leadership

Coaching

Business Management

Customer Service

Sales Analysis

Event Management

Strumenti

Retail Point-of-Sale Software

Microsoft Office

Descrizione del lavoro

Position Summary: We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve sales, customer service, and operational targets. Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity to be the Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.

If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at the point of sale. This first-level management role, with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, will provide you with the all-round skills needed to progress further within the beauty industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Qualifications:

• Proven retail management/assistant retail management experience, preferably within cosmetics.
• The ability to provide inspirational, authentic, and personalized customer service.
• Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling.
• Previous retail operations experience, including inventory and facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience in creating and executing in-store events.
• Ability to work retail hours, including days, nights, weekends, and during special events in a fast-paced environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office. Applicants must be able to provide proof of right to live and work in the country if invited for an interview.