Store Manager - Boutique Padova

Hermès Paris; Padova; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury retail company is seeking a Store Manager for its Padova boutique. The role involves driving business performance, managing and developing a team, and ensuring exceptional customer experiences. The ideal candidate has at least 6 years of retail management experience and a proven record in sales and team leadership. This position offers an unlimited full-time contract and is a key role in maintaining the brand's excellence.

Competenze

• Minimum 6 years of experience in retail management.
• Demonstrated ability in defining commercial strategies and monitoring KPIs.
• Experience in people management and team development.

Mansioni

• Define and implement strategies to improve store performance.
• Develop team members and provide feedback for growth.
• Ensure exceptional customer service and enhance client experience.
• Supervise stock management and store maintenance.

Conoscenze

Sales Strategy

Team Development

Customer Service Excellence

Inventory Management

Descrizione del lavoro

Store Manager - Boutique Padova

At a glance

Job Category

• Retail - Management

Years of Experience

• Minimum 6 years

Contract Type

• Unlimited contract

Job Schedule

• Full time

Locations

• Uffici - Milano

Legal Employer

• Hermès Italie SpA

Posting Date

• 12 / 17 / 2024, 08 : 46 AM

About the team

Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses. Since then, six generations of artisans have explored new crafts, driven by a creative impulse and a commitment to quality. Today, Hermès is an international group dedicated to innovation, blending tradition with modernity. The company employs over 20,000 people across 50 countries. Hermès Italie was established in 1987 in Milan, now operating 10 stores, including flagship and seasonal locations in Milan and Rome.

Details of the job

GENERAL ROLE

As a key member of the retail leadership team, the Store Manager promotes Hermès culture by achieving store excellence, nurturing talent, delivering memorable customer experiences, and ensuring seamless operations with an entrepreneurial and innovative spirit. The Store Manager of Padua reports to a Local Area Manager.

MAIN RESPONSIBILITIES

Business and Sales Development

• Define and implement commercial strategies to improve store performance and monitor KPIs.
• Coordinate with the Retail Director and HQ to ensure effective communication and store development.
• Manage buying strategies based on performance analysis, market trends, and customer feedback.

People Management and Development

• Model Hermès values and culture, demonstrating integrity and professionalism.
• Develop team members, providing feedback and supporting their growth.
• Communicate the brand's history and culture, fostering enthusiasm and engagement.
• Implement recruitment strategies, conduct performance reviews, identify training needs, and organize development activities.

Customer Experience

• Encourage the team to seek commercial opportunities and deliver exceptional customer service.
• Develop action plans to enhance customer experience and client portfolio.
• Promote clienteling activities and a customer-centric culture.

Operations

• Supervise stock management, safety compliance, and store maintenance.
• Ensure accurate transactions and inventory control.

Compliance

• Communicate procedures clearly and support internal audits.