Store Manager

Zachary Daniels Recruitment; Milano; In loco; EUR 59.000 - 70.000; Tempo pieno

Descrizione del lavoro

A prestigious luxury retail brand in Milan is seeking a Store Manager to elevate client experiences and drive store performance. With over 4 years of leadership experience in luxury retail, you will inspire a team and champion client loyalty through exceptional service. Join an iconic brand offering competitive salary and comprehensive benefits in a growth-oriented environment.

Servizi

Competitive salary

Generous benefits

Development opportunities across EMEA

Competenze

• 4+ years' leadership experience in luxury retail.
• Proven ability to drive store performance.
• Strong business acumen and KPI interpretation.

Mansioni

• Own and drive all aspects of store performance.
• Lead, coach, and inspire a team for exceptional client experiences.
• Champion CRM to build a loyal client base.

Conoscenze

Leadership experience in luxury retail

CRM and clienteling

Business acumen

Team development and coaching

Fluency in Italian and English

Descrizione del lavoro

Store Manager - Luxury Retail

Milan, Italy

Up to €70,000 + Benefits

A globally renowned name in luxury - celebrated for its authenticity, craftsmanship, and cultural influence - is seeking a Store Manager to lead its prestigious boutique in Milan.

This is more than a store leadership role. It's a chance to shape a high-performing culture, lead with purpose, and elevate every client interaction through world-class service and strategic vision.

• Your Role & Impact
• Own and drive all aspects of store performance - commercial, operational, and cultural
• Lead, coach, and inspire a team to deliver consistently exceptional client experiences
• Champion CRM and clienteling - build and grow a loyal, high-value client base through personalised service
• Maintain flawless operational excellence - from visual merchandising to stock control and team standards
• Act as a true ambassador for the brand - living its values, heritage, and luxury codes daily
• Foster a values-driven, inclusive store culture where every team member thrives
• What You Bring
• 4+ years' leadership experience in luxury retail (Store Manager or strong Assistant Manager ready to step up)
• Proven ability to drive store performance and build customer loyalty through CRM / clienteling
• Strong business acumen - confident interpreting KPIs and leading commercial strategy
• A hands-on, present leader with a passion for team development and coaching
• Fluent in Italian and English; other languages are a plus
• Composed, confident, and inspiring in high-expectation environments
• Why Join
• Competitive salary, plus generous benefits
• Join an iconic global luxury brand with clear purpose and international presence
• Be part of a growth-focused environment with real development opportunities across EMEA
• A brand culture rooted in craft, connection, and individuality

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