Store Manager

Pegna; Firenze; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A long-standing Italian store in Florence seeks a dedicated Store Manager to oversee daily operations, manage staff, and enhance customer satisfaction. The ideal candidate should have a strong background in retail management, customer service, and effective communication, along with fluency in both Italian and English. A bachelor's degree in a relevant field is a plus.

Competenze

• Proficiency in Customer Satisfaction and Customer Service skills.
• Strong communication abilities required.
• Experience in Store Management and Retail Loss Prevention is preferred.
• Excellent organizational and leadership skills.

Mansioni

• Oversee daily operations of the store.
• Manage staff and ensure high customer satisfaction.
• Implement retail loss prevention strategies.
• Ensure effective team communication.

Conoscenze

Customer Satisfaction skills

Customer Service skills

Strong communication abilities

Experience in Store Management

Retail Loss Prevention

Organizational skills

Leadership skills

Ability to handle multiple tasks

Fluent in Italian

Fluent in English

Formazione

Bachelor's degree in Business Administration

Degree in Management

Descrizione del lavoro

Company Description

For over 150 years, Pegna has been a cherished tradition for both Florentines and visitors from around the world. Known for its rich history intertwined with the city of Florence, Pegna has established itself as a beloved alimentari, drogheria, bottiglieria, and mesticheria. Our continuous dedication to quality and service has contributed to our enduring reputation and distinct style.

Role Description

This is a full-time on-site role for a Store Manager, located in the Florence, Italy Metropolitan Area. The Store Manager will be responsible for overseeing daily operations, managing staff, ensuring high levels of customer satisfaction, and maintaining efficient store management practices. Key tasks include addressing customer concerns, implementing retail loss prevention strategies, and ensuring effective communication within the team.

Qualifications

• Proficiency in Customer Satisfaction and Customer Service skills
• Strong communication abilities
• Experience in Store Management and Retail Loss Prevention
• Excellent organizational and leadership skills
• Ability to handle multiple tasks efficiently
• Previous experience in a similar role is preferred
• Fluent in Italian and English
• Bachelor's degree in Business Administration, Management, or related field is a plus