Store Leader & Customer Experience Champion

LVMH; Venezia; Hybride; EUR 32 000 - 40 000; Plein temps

Résumé du poste

Sephora Italia, Venezia Cannaregio, is seeking a Store Manager to lead operations, drive the customer experience, and manage staff. You will mentor the team, coordinate promotions and launches, and ensure budget adherence to achieve targets.

English proficiency is required, with a strong focus on business results, analytics, and stakeholder relationships. This full-time role offers a starting annual gross salary of EUR 36,000 with standard company benefits.

Qualifications

• English proficiency for professional communication.
• Strong analytical and reporting abilities.
• Experience in project management.
• Ability to manage relationships with stakeholders.
• Business orientation and goal-driven mindset.

Responsabilités

• Lead store operations including processes and instructions to strengthen customer experience.
• Achieve monthly and yearly targets.
• Analyze KPIs like store traffic and average transaction value.
• Plan and manage store staff, both internal and external.
• Coach and develop the team with ongoing feedback.
• Recruit new joiners and supervise onboarding.
• Coordinate promotions, events, launches, and CRM campaigns.
• Manage store costs and budgeting, propose optimization strategies.
• Oversee instore operations, HR tasks, cash flow, and compliance.

Connaissances

Business and goals orientation

Relationships management

English professional knowledge

Analysis and reporting skills

Project Management

Description du poste

Sephora Italia, Venezia Cannaregio, is seeking a Store Manager to lead operations, drive the customer experience, and manage staff. You will mentor the team, coordinate promotions and launches, and ensure budget adherence to achieve targets.

English proficiency is required, with a strong focus on business results, analytics, and stakeholder relationships. This full-time role offers a starting annual gross salary of EUR 36,000 with standard company benefits.