STAGE (M/F/X) - FRONT OFFICE

JR Italy; Front; In loco; EUR 18.000 - 25.000; Tempo pieno

Descrizione del lavoro

Une entreprise internationale leader dans le secteur hôtelier, Accor, recherche un réceptionniste pour accueillir et assister les clients. Le poste implique la gestion des réservations et la communication efficace avec les clients. Rejoindre Accor, c'est découvrir des opportunités de carrière sans limites avec une formation continue et des bénéfices intéressants.

Servizi

Développement de carrière

Carte de réduction Accor

Avantages selon le rôle

Formation continue

Competenze

• Excellente communication et compétences interpersonnelles.
• Connaissance de l'anglais souhaitée.
• Compétences en informatique requises.

Mansioni

• Accueillir les invités à leur arrivée.
• Gérer les procédures d'enregistrement et de départ.
• Répondre aux questions des invités par téléphone ou email.

Conoscenze

Communication

Compétences interpersonnelles

Connaissance des langues étrangères

Compétences en informatique

Gestion des urgences

Strumenti

Logiciel de gestion hôtelier

Descrizione del lavoro

Social network you want to login/join with:

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

??? Guest Reception and Assistance

* Welcome guests upon arrival with a warm greeting.
* Handle check-in and check-out procedures, verifying reservations and providing information about the hotel.
* Respond to questions and requests, both in person and via phone or email.

?? Reservation and Communication Management

* Make and confirm reservations, both by phone and online.
* Sort incoming phone calls, emails, and mail, forwarding them to the appropriate departments.
* Provide information about internal and external services, such as restaurants, transportation, and local attractions.

?? Required Skills

* Excellent communication and interpersonal skills.
* Knowledge of foreign languages, especially English.
* Computer skills and familiarity with hotel management software.
* Problem-solving abilities and emergency management skills.

What we offer:

• Be part of an international company
• Work for a leader brand as Accor present in more than 110 countries
• Training, development and career opportunities
• Benefits according to the role
• Accor discounts card

What's more, Accor offers you training throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

We will be waiting for you!

Be ALL you are with all your Heart #LimitlessCareers

The job offer refers to both gender in accordance with the provisions of Legislative Decree 903/77 and Legislative Decree 125/91

by helplavoro.it