Stage IT- Platform Support

Nestlé SA; Modena; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Nestlé Italy is seeking an IT Platform Support Intern for a full-time 6-month internship at their Assago HQ. The ideal candidate will provide technical support, contribute to innovative projects, and learn about IT products and services while gaining practical experience in a collaborative environment. Native Italian speakers with a good command of English and a passion for technology are encouraged to apply.

Servizi

Meal allowance

Gym access

Laptop provided

Competenze

• Native Italian speaker with good command of English.
• Basic knowledge of operating systems, software, and hardware.
• Ability to learn quickly and adapt.

Mansioni

• Provide technical support to users via phone, email, or chat.
• Configure and implement computer networks with global teams.
• Assist in installing and configuring applications on servers.

Conoscenze

Communication

Problem-Solving

Attention to Detail

Teamwork

Formazione

Graduate in Computer Science, Computer Engineering, Statistics or related field

Strumenti

Office 365 (Outlook, Excel, SharePoint, OneDrive)

Descrizione del lavoro

Position Snapshot :

• Nestlé Italy, Assago HQ
• Graduate in Computer Science, Computer Engineering, Statistics or a related field
• Basic knowledge of operating systems, networks, and databases
• Compensation : €900 / month; includes meal allowance, gym access, and laptop
• Good command of written and spoken English (level B1 / B2)
• Full-time internship (6 months)
• Start Date : March 2025

Position Description :

Are you ready to dive into the dynamic world of IT Platform Support? Join our team that provides technical and operational support for IT infrastructure, including servers and networks.

This internship offers stimulating activities and technical challenges that will help you grow professionally and personally.

We seek someone interested and with basic familiarity with operating systems, networks, software, and hardware to support users and collaborate with the team.

You will also continuously learn about the company's IT products, services, and systems.

If you are passionate about technology and eager to make an impact, we want to hear from you!

A Day in the Life of an IT Platform Support Intern…

1. Configure and implement computer networks by working with global teams to ensure connectivity and communication between devices and systems.
2. Participate in innovative projects supporting the development of new technologies and systems, collaborating with the Global IT Hub.
3. Assist in installing and configuring applications on on-premises and cloud servers, ensuring security compliance.
4. Test and deploy updates and patches on servers and switches to keep the IT infrastructure secure and up-to-date.
5. Provide technical support to users via phone, email, or chat, resolving issues efficiently.
6. Identify and resolve IT problems using technical and logical skills.
7. Document interactions and resolutions in the ticketing system, monitoring progress.
8. Collaborate with local and international IT teams for effective problem resolution.
9. Stay updated on IT products, services, and systems through training and workshops.
10. Suggest process improvements to enhance efficiency and responsiveness of the IT team.

What will make you successful :

• Basic knowledge of operating systems, software, and hardware.
• Knowledge of Office 365 applications (Outlook, Excel, SharePoint, OneDrive).
• Strong communication and interpersonal skills.
• Ability to learn quickly and adapt.
• Strong problem-solving skills.
• Attention to detail and organizational skills.
• Ability to work effectively in a team.
• Native Italian speaker with good command of English.

Who we are, What we Believe in :

We are Nestlé. We are the Good food, Good life company.

Good food, Good life is our promise and daily commitment. Our people are essential to making a difference, whom we call Good People.

We believe diversity and inclusion foster growth and encourage sharing ideas and collaboration at all levels.

Join our Emotional Communities—groups that promote cultural expression and passions, including LGBT+, Gender Balance, Young, Disability, Volunteering, Green, and Multiculturalism.

Diversity is a fact; inclusion is a choice, and we have chosen to be inclusive.