Stage IT- Platform Support

Nestlé SA; Giugliano in Campania; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Nestlé is seeking an IT Platform Support Intern for a full-time internship. You will support our IT infrastructure, having hands-on experience with networks and systems while collaborating with global teams. This is an excellent opportunity for individuals passionate about technology and eager to grow professionally.

Servizi

Meal allowance

Gym access

Laptop provided

Competenze

• Basic familiarity with operating systems, networks, software, and hardware.
• Good command of written and spoken English (level B1 / B2).
• Native Italian speaker.

Mansioni

• Provide technical support for IT infrastructure including servers and networks.
• Assist in configuring and implementing computer networks.
• Support users via phone, email, or chat.

Conoscenze

Basic knowledge of operating systems

Basic knowledge of software

Basic knowledge of hardware

Strong problem-solving skills

Strong communication skills

Attention to detail

Organizational skills

Ability to learn quickly

Team collaboration

Formazione

Graduate in Computer Science, Computer Engineering, Statistics, or related field

Strumenti

Office 365

Descrizione del lavoro

• Graduate in Computer Science, Computer Engineering, Statistics, or a related field
• Basic knowledge of operating systems, networks, and databases
• Compensation : €900 / month; includes meal allowance, gym access, and laptop
• Good command of written and spoken English (level B1 / B2)
• Full-time internship (6 months)
• Start Date : March 2025

Position Description :

Join our IT Platform Support team to provide technical and operational support for our IT infrastructure, including servers and networks. This internship offers engaging activities and technical challenges to foster your professional and personal growth.

We seek candidates with interest and basic familiarity with operating systems, networks, software, and hardware to assist in user support and team collaboration. You will also participate in ongoing learning about our IT products, services, and systems.

If you are passionate about technology and eager to make an impact, we want to hear from you!

A Day in the Life of an IT Platform Support Intern…

• Configure and implement computer networks by working with global teams to ensure connectivity and security.
• Participate in innovative projects to develop new technologies and support systems, collaborating with the Global IT Hub.
• Assist in installing and configuring applications on on-premises and cloud servers, ensuring security compliance.
• Support testing and deployment of updates and patches on servers and switches to keep the infrastructure secure and up-to-date.
• Provide technical support to users via phone, email, or chat, resolving issues efficiently.
• Identify and resolve IT problems using technical and logical skills.
• Document interactions and resolutions in the ticketing system, monitoring progress.
• Collaborate with local and international IT teams for effective problem resolution.
• Stay updated on IT products, services, and systems through training and workshops.
• Suggest process improvements to enhance efficiency and responsiveness of the IT team.

What will make you successful :

• Basic knowledge of operating systems, software, and hardware
• Familiarity with Office 365 (Outlook, Excel, SharePoint, OneDrive, etc.)
• Strong communication and interpersonal skills
• Ability to learn and adapt quickly
• Strong problem-solving skills
• Attention to detail and organizational skills
• Ability to work effectively in a team and collaborate
• Native Italian speaker with good command of English

Who we are, What we Believe in

We are Nestlé. We are the Good food, Good life company.

Good food, Good life is our promise and daily commitment. Our people, the Good People, make this possible.

We believe in recognition, inclusion, and valuing diversity to foster growth as individuals and as a company. We promote an inclusive work environment, business culture, and leadership model that ensure equal opportunities for all. Diversity is a strength, and we encourage sharing ideas and collaboration.

At Nestlé, you can join Emotional Communities—groups that promote a culture of openness and inclusion across various identities and passions, including LGBT+, gender balance, youth, disability, volunteering, green initiatives, and multiculturalism.

Diversity is a fact; inclusion is a choice, and we choose to be inclusive.

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