Sr ERP Project Manager (Italian and French speaker)

General information
Country
Italy
City
Milan
Job ID
43996
Department
Infor Consulting Services
Experience Level
MID_SENIOR_LEVEL
Employment Status
FULL_TIME
Workplace Type
Hybrid

Description & Requirements
The Project Manager is responsible for the successful execution of cloud and on-premise ERP software implementation projects. The Project Manager will need to understand customer project objectives and take ownership of Infor contractual requirements defined in the Statement of Work. He or she will manage resources assigned to fulfil those requirements using Infor's implementation methodology, lead implementation planning, control project plan and overall execution, develop positive relationships with all project stakeholders creating a high level of customer satisfaction, and help the customer realize expected benefits.

Key Responsibilities

1. Align project requirements to resource competencies and establish the team; build project plan together with the project team. Establish a cost-control plan and allocate the project budget.
2. Constantly coordinate the various disciplines within the project (the business departments, the IT, the project bodies).
3. Assigns/delegates work assignments to project team members; motivate project staff and focus on quality, time and scope.
4. Monitors project deliverables and progress through continuous communication with project members.
5. Monitor progress, anticipate disruptions and provide progress reports.
6. Ensures that billable projects remain on schedule and within budget.
7. Ensures projects are completed according to agreed upon plan. Maintains project financial and project profitability, including resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.
8. Monitor compliance with agreed procedures, agreements and guidelines regarding the operation of the ERP system.
9. Exercise risk and issue management.
10. Act as the primary point of contact towards the client and manage customer expectations and satisfaction.
11. Ensure successful go-lives and customer satisfaction.
12. Assist where applicable in pre-sales engagements.

Key Requirements/Experience

1. Fluent in ITALIAN, FRENCH, and ENGLISH language
2. 5+ years Project management experience
3. Strong Business Processes Knowledge in Manufacturing, F&B, Automotive, Distribution or other.
4. Project Management experience on completion of numerous software and product implementations e.g. full lifecycle ERP implementation projects
5. Proven ability to perform effectively in a fast-paced, high-growth, rapidly-changing environment, working with complex projects and handling demanding customers.
6. Possess a high degree of project planning, organizational skills, and systems integration expertise
7. MS Office skills including MS Project
8. Desirables: Infor M3 (Movex) or Infor Ln (Baan) skill, Cloud project skills, PMP or similar certification (PMP)

About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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