Specification Technologist

GIGROUP; Napoli; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in the R&D sector is seeking an R&D Technologist to support technical specifications and enhance customer relationships. This role involves managing project details, ensuring quality standards, and collaborating with internal teams to achieve business growth. The ideal candidate will have a university degree, at least one year of relevant experience, and must be fluent in English.

Competenze

• One year of experience in a relevant field.
• Fluency in English is required.

Mansioni

• Serve as the primary technical support contact for customers.
• Write and update specifications in accordance with customer software.
• Ensure compliance with quality standards and customer guidelines.

Conoscenze

Technical Support

Customer Relationship Management

Quality Standards

Formazione

University Degree

Strumenti

AS400

Descrizione del lavoro

• Gi Group is seeking for an important client

R&D Technologist

To manage all aspects of specification technical support required by Commercial Team and to drive a business winning and growth culture.

Primary Purpose of Role

• Attending customer and internal team meetings to ensure that projects are delivered in an efficient and effective manner
• To ensure that relationships with Key Customers are enhanced and that our activity ‘vibrates’ towards the achievement of their principal objectives

Detailed Role Description

• First point of contact for assigned customers, supporting the commercial team in the technical area
• First point of contact for new UK customers (industry & retail)
• Write and update specifications for customers in the area of responsibility, following approval process through specific customer software
• Be informed and updated on customer requirements, code of practice, wow and be responsible to circulate guidelines, making sure they are followed in new product development
• Be responsible for Claims generation and validation with the customer
• Be responsible for Quality standards generation and validation
• In cooperation with the packaging team contributes to the AW process, making sure each step is performed OTIF
• Responsible for the definition of label size and content, including variable data
• Participate to 1st production of new items and check that all the products attributes are in line with the specification
• Organize shipment of first production and Production test samples required by customers
• Take care of completing documents required by customers
• Manage activities in AS400
• Qualifications

University Degree

One year of experience

Fluency in English