Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

SAP SE; Venezia; Ibrido; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading enterprise solutions provider is seeking a Solution Advisor for their SAP Academy for Customer Success in Italy. The role involves identifying and solving customer challenges using SAP solutions, with full-time employment from day one. Candidates should have 3 years of experience, customer-facing skills, and proficiency in both English and Italian. Join SAP to impact customer-facing roles with a dynamic and collaborative team.

Servizi

Competitive pay

Flexible work arrangements

Learning and development opportunities

Competenze

• 3 years of professional experience with a strong foundation in technical and business processes.
• Exposure to relevant technologies/solutions.
• A quick learner, adaptable to changing environments.

Mansioni

• Complete a 10-month program that lays the foundation for a successful customer-facing career.
• Participate in experiential learning opportunities worldwide.
• Lead customer discovery sessions and create impactful software demonstrations.

Conoscenze

Technical and business process knowledge

Customer-facing skills

Problem-solving skills

Proficiency in English and Italian

Descrizione del lavoro

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Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

What we offer

We help the world run better.

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now!

The official recruitment begins August 2025. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2026. We will host info sessions about the Program in the months ahead.

The SAP Academy for Customer Success is a global development program designed for talent early in their career.

Who You’ll become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for functional and technical knowledge within the sales cycle. They provide deal support by participating in discovery sessions, executive meetings, presentations, and deliver software demonstrations to showcase SAP’s value proposition. Additionally, they participate in marketing events to generate demand, lead Design Thinking sessions, and collaborate with the sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible for:

• Successfully completing a 10-month program that lays the foundation for a successful customer-facing career at SAP.
• Participating in experiential learning opportunities with colleagues worldwide and acquiring a wide range of business, industry, and SAP solution skills while working with emerging technologies.
• Receiving on-the-job training under the mentorship of senior Solution Advisors while working with customers to gain real-world experience and help guide their Digital Transformation journey.

The program will enrich your SAP knowledge and provide professional experience to serve customers. We offer full-time employment from day one with practical learning. After completing the program, you will lead customer discovery sessions, survey activities to identify business challenges and opportunities, create impactful software demonstrations, support demand generation through marketing events, and assist in deal execution by responding to RFPs.

Solution areas focus :

SAP Finance & Spend Management (F&S) – Knowledge in accounting, procurement, and supplier management to boost visibility, reduce costs, and improve efficiency.

SAP SuccessFactors (HCM) – Knowledge in core HR, payroll, talent management, employee experience, HR analytics, workforce planning, and sales performance management.

SAP Supply Chain Management (SCM) – Knowledge in supply chain, asset management, manufacturing, logistics, or product and project lifecycle management.

SAP Customer Experience (CX) – Knowledge of e-commerce, sales, customer service, and marketing processes.

SAP Business Transformation Management (BTM) – Knowledge in Business Process Management and Automation applications and architecture.

SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) – Knowledge in database management, analytics, application development, integration, and AI, with understanding of related technology domains.

What You Bring

• 3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong problem-solving skills, to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• A quick learner, adaptable to changing environments, and able to apply knowledge effectively.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and striving for growth.
• Strong business acumen, including knowledge of business processes and industries.
• Proficiency in English and Italian to effectively engage with our global and local network.

The SAP Academy for Customer Success is a global program for early-career talent.

About SAP Academy for Customer Success

The program spans three years, fostering accountability and productivity. It enables graduates to impact customer-facing roles quickly while supporting career growth and leadership development.

Join us to build a global network, collaborate on real business challenges, and gain hands-on experience with cloud solutions — all in a dynamic environment with competitive pay and benefits.

SAP offers flexible work arrangements, including a hybrid model with three days in the office or on-site with customers or partners. An immersive experience in San Ramon, California, involving four weeks across two trips, is planned to provide exceptional hands-on learning and networking opportunities. The final decision on this component will be communicated by Q1 2026.

During critical phases, full engagement is required, and vacation requests may be restricted.

We are SAP

SAP helps over 400,000 customers worldwide with innovative enterprise solutions. Known for ERP, SAP now leads in cloud, analytics, and intelligent technologies. With 200 million users and 100,000+ employees, SAP is purpose-driven, collaborative, and committed to personal development and inclusion. We believe in unlocking talent and creating a more equitable world.

SAP is an equal-opportunity employer. Accommodations are available for applicants with disabilities. For assistance, contact our Recruiting Operations Team at the provided email addresses.

Legal & Employment Details

Requisition ID: 429963

Employment Type: Regular Full Time

Expected Travel: 0 - 100%

Location: Milano, IT, 20124

Job Segment: Logistics, Payroll, Supply Chain, Event Marketing, Supply Chain Manager, Operations, Finance, Marketing