Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

SAP SE; Monza; Ibrido; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

Un poste de Solution Advisor est proposé dans le cadre du SAP Academy for Customer Success en Italie. Ce programme de 10 mois forme les jeunes talents à relever les défis commerciaux en utilisant les solutions SAP, avec une approche axée sur l'expérience client et le mentorat. Les participants acquerront des compétences variées tout en étant rémunérés, avec un arrangement de travail hybride.

Servizi

Environnement de travail hybride

Opportunités de formation continue

Culture d'entreprise innovante

Competenze

• 2-3 ans d'expérience professionnelle dans des processus techniques et commerciaux.
• Capacité à apprendre rapidement de nouveaux concepts et à s'adapter au changement.
• Compétences en communication en anglais et en italien.

Mansioni

• Identifier et résoudre les défis commerciaux à l'aide des solutions SAP.
• Participer aux sessions de découverte, aux réunions et aux démonstrations.
• Effectuer des formations pratiques sous la direction de conseillers seniors.

Conoscenze

Problem Solving

Collaboration

Business Acumen

Technical Knowledge

Adaptability

Understanding of AI

Descrizione del lavoro

Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply now!

Please note that this is a pipeline / evergreen job posting; candidate feedback may take longer than usual. The official recruitment begins in August 2025. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2026. We will host info sessions about the program in the upcoming months.

The SAP Academy for Customer Success is a global development program designed for early-career talent.

Who You’ll Become

A Solution Advisor works closely with customers and prospects to identify and solve business challenges and meet strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject matter expert responsible for functional and technical knowledge throughout the sales cycle. They support deals by participating in discovery sessions, executive meetings, presentations, and delivering software demonstrations to showcase SAP’s value. Additionally, they participate in marketing events, lead Design Thinking sessions, and collaborate with the sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible for :

• Successfully completing a 10-month program that lays a foundation for a successful customer-facing career at SAP.
• Participating in experiential learning opportunities with colleagues worldwide, acquiring a broad range of business, industry, and SAP solution skills while working with emerging technologies.
• Receiving on-the-job training under the mentorship of senior Solution Advisors, gaining real-world experience, and helping guide customers through their Digital Transformation journey.

The program will enhance your SAP knowledge and provide professional experience to serve customers effectively. From day one, you will be employed full-time with practical learning opportunities. After completing the program, you will lead customer discovery sessions, conduct surveys to uncover business challenges, create and deliver impactful software demonstrations, and support demand generation and deal execution activities.

Solution Areas Focus

SAP Finance & Spend Management (F&S) – Knowledge in accounting, procurement, and supplier management to improve visibility, reduce costs, and increase efficiency.

SAP SuccessFactors (HCM) – Knowledge in HR, payroll, talent management, employee experience, HR analytics, workforce planning, and sales performance management.

SAP Supply Chain Management (SCM) – Knowledge in supply chain, asset management, manufacturing, logistics, or product and project lifecycle management.

SAP Customer Experience (CX) – Knowledge of e-commerce, sales, customer service, and marketing processes.

SAP Business Transformation Management (BTM) – Knowledge in business process management and automation applications and architecture.

SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) – Knowledge in data management, analytics, application development, integration, and AI, including understanding of related technology domains.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, relevant technologies, and customer-facing skills.
• Technical and business process knowledge with strong problem-solving skills to support solution delivery and operational efficiency.
• A collaborative approach to working relationships.
• Ability to quickly learn new concepts, adapt to change, and apply knowledge effectively.
• An understanding of AI fundamentals, uses, and ethics.
• A resilient mindset, embracing challenges and striving for growth.
• Strong business acumen, with knowledge of business processes or industries.
• Proficiency in English and Italian to engage effectively with global and local networks.

About SAP Academy for Customer Success

The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce through a dynamic 10-month experience within a diverse global environment. It aims to prepare participants for successful careers at SAP, fostering a global peer network, customer engagement, and leveraging cloud-based products and services, all while earning competitive salary and benefits.

Our hybrid work setup typically involves three days a week in the office or on-site with customers or partners. We plan to include a practical, immersive component, with participants spending 4-6 weeks in San Ramon, California, spread across two trips. This experience will be finalized in the first quarter of 2026, with full communication provided in advance. During intensive phases, participants are expected to be fully engaged, with limited vacation during critical times.

We Are SAP

SAP helps over 400,000 customers worldwide work more efficiently and gain business insights. Known for ERP software leadership, SAP now offers end-to-end business applications, analytics, intelligent technologies, and experience management. As a purpose-driven, future-focused cloud company with 200 million users and 100,000+ employees, we foster innovation and collaboration to solve challenges. We are committed to inclusion, health and well-being, and flexible working models, ensuring everyone can perform at their best. We believe in unleashing talent and creating a more equitable world.

SAP is an equal-opportunity employer. We provide accessibility accommodations for applicants with disabilities. For assistance, contact our recruitment team via email at the addresses provided in the original description.

EOE AA M / F / Vet / Disability

Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity, veteran status, or disability. Successful candidates may undergo background checks.

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