Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

SAP SE; Liguria; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Italy is seeking a Solution Advisor for their SAP Academy for Customer Success. The role involves completing a comprehensive program while providing support to customers with SAP solutions. Ideal candidates should possess strong problem-solving skills, technical knowledge, and proficiency in English and Italian. This position offers a hybrid work environment with extensive training opportunities.

Servizi

Collaborative team environment

Strong focus on learning and development

Competitive pay and benefits

Competenze

• 3 years of professional experience in technical and business processes.
• Strong foundation in relevant technologies and customer-facing skills.
• Understanding of AI fundamentals to solve business problems.

Mansioni

• Complete a 10-month program for customer-facing career at SAP.
• Participate in experiential learning and gain real-world experience.
• Lead customer discovery sessions and create software demonstrations.

Conoscenze

Technical and business process knowledge

Problem-solving skills

Cooperative approach

Strong Business Acumen

Proficiency in English and Italian

Descrizione del lavoro

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Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

What we offer

We help the world run better.

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and aligns with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now!

The official recruitment begins August 2025. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2026. We will host info sessions about the Program in the months ahead.

The SAP Academy for Customer Success is a global development program designed for talent early in their career.

Who You’ll become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for the functional and technical knowledge within the sales cycle. They provide deal support through discovery sessions, executive meetings, presentations, and software demonstrations to illustrate SAP’s value proposition. They also participate in marketing events, lead Design Thinking sessions, and collaborate with the sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

As a Solution Advisor in the SAP Academy for Customer Success, you will be responsible for:

• Successfully completing a 10-month program that builds a foundation for a successful customer-facing career at SAP.
• Participating in experiential learning opportunities with colleagues worldwide and acquiring a variety of business, industry, and SAP solution skills while working with emerging technologies.
• Receiving on-the-job training under mentorship, working with customers to gain real-world experience, and guiding them through their Digital Transformation journey.

The program will deepen your SAP knowledge and provide professional experience. Full-time employment is offered from day one with practical learning. After completion, you will lead customer discovery sessions, create engaging software demonstrations, support demand generation at marketing events, and assist in deal execution.

Solution areas focus :

SAP Finance & Spend Management (F&S) – Knowledge in accounting, procurement, and supplier management, focusing on visibility, cost reduction, and efficiency.

SAP SuccessFactors (HCM) - Knowledge in core HR, payroll, talent management, employee experience, HR analytics, workforce planning, and sales performance management.

SAP Supply Chain Management (SCM) - Knowledge in supply chain, asset management, manufacturing, logistics, or product and project lifecycle management.

SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.

SAP Business Transformation Management (BTM) - Knowledge in Business Process Management and Automation applications and architecture.

SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database management, analytics, application development, integration, and AI. Understanding of integration, application, data, infrastructure, and security domains.

What You Bring

• 3 years of professional experience with a strong foundation in technical and business processes, relevant technologies, and customer-facing skills.
• Technical and business process knowledge, combined with strong problem-solving skills, to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• A quick learner, adaptable, and able to apply knowledge effectively.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and striving for growth.
• Strong Business Acumen, including knowledge of business processes and industries.
• Proficiency in English and Italian to engage effectively with our global and local network.

The SAP Academy for Customer Success is a global program for early-career talent.

About SAP Academy for Customer Success

This three-year journey enhances productivity and accountability, enabling graduates to impact customer-facing roles quickly while fostering leadership potential.

Join us to build a global network, collaborate on real business challenges, and gain hands-on experience with cloud solutions — all in a dynamic environment with competitive pay and benefits.

SAP’s flexible work model includes a mix of office and remote work, depending on country-specific guidelines.

Participants may spend four weeks in San Ramon, California, for immersive learning and networking, with final plans to be confirmed by early 2026.

During critical phases, full engagement is required, and vacations may be restricted.

We are SAP

SAP helps over 400,000 customers worldwide with innovative software and services. Known for ERP, SAP now leads in enterprise applications, cloud solutions, and analytics. With 200 million users and 100,000+ employees, we are purpose-driven, collaborative, and committed to personal and global betterment.

Our inclusive culture, focus on health and well-being, and flexible work options help everyone perform at their best. We believe in unleashing talent and creating a more equitable world.

SAP is an equal-opportunity employer and provides accommodations for applicants with disabilities. For assistance, contact our Recruiting Operations Team at the respective regional email addresses provided.

Additional Information

EOE AA M / F / Vet / Disability :

We consider all qualified applicants without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity, veteran status, or disability.

Successful candidates may undergo background verification.

Requisition ID : 429963

Employment Type : Regular Full Time

Expected Travel : 0 - 100%

Job Segment : Logistics, Payroll, Supply Chain, Event Marketing, Supply Chain Manager, Operations, Finance, Marketing

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