Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

SAP SE; Campania; Ibrido; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Solution Advisor for its SAP Academy for Customer Success in Italy. The program offers early-career talent an opportunity to build skills in addressing customer challenges with SAP solutions. Participants will undergo training and gain real-world experience while growing in a dynamic and inclusive environment. This full-time position emphasizes collaboration and learning, preparing you for a successful career in customer engagement.

Competenze

• 3 years of professional experience in technical and business processes.
• Strong understanding of AI and its applications.
• Proficiency in English and Italian.

Mansioni

• Complete a 10-month program for a successful customer-facing career.
• Work with customers to solve business challenges using SAP solutions.
• Deliver impactful software demonstrations and lead marketing events.

Conoscenze

Technical knowledge

Problem-solving skills

Customer-facing skills

Business acumen

Adaptability

Collaboration

Descrizione del lavoro

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Solution Advisor - SAP Academy for Customer Success - Italy (Hybrid)

What we offer

We help the world run better.

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and aligns with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now!

The official recruitment begins August 2025. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2026. We will host info sessions about the Program in the months ahead.

The SAP Academy for Customer Success is a global development program designed for talent early in their career.

Who You’ll become

A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the “subject matter expert” responsible for functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings, and presentations, and delivers software demonstrations that help the customer understand SAP’s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible for:

• Successfully completing a 10-month program that builds a foundation for a successful customer-facing career at SAP.
• Participating in experiential learning opportunities with colleagues from around the world and acquiring a wide variety of business, industry, and SAP solution skills while working with emerging and cutting-edge technologies.
• Receiving on-the-job training under the mentorship of a senior Solution Advisor while working with our customers to gain real-world experience and acquire the skills necessary to guide our customers through their Digital Transformation journey.

The program will enrich your knowledge of SAP and provide professional experience to serve our customers. We offer full-time employment from day one with practical learning applications. After successful completion, you are expected to lead customer discovery sessions, survey activities to uncover business challenges, and identify opportunities for innovation. You will create and deliver impactful software demonstrations to persuade customers to choose SAP over competitors. You will also support demand generation through marketing events and assist in deal execution by responding to RFPs.

Solution areas focus :

SAP Finance & Spend Management (F&S) – Knowledge in accounting, procurement, and supplier management, focusing on visibility, cost reduction, and efficiency (Accounting, finance, quote-to-cash, procurement, supplier management)

SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR, payroll, talent management, employee experience, HR analytics, workforce planning, and sales performance management

SAP Supply Chain Management (SCM) - Knowledge in supply chain, asset management, manufacturing, logistics, or product and project lifecycle management

SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes

SAP Business Transformation Management (BTM) - Knowledge in Business Process Management / Automation applications and architecture

SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development, integration, and intelligent technologies including AI. Understanding of integration, application, data, infrastructure, and security domains.

What You Bring

3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.

Technical and business process knowledge, combined with strong problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and tools.

A cooperative and productive approach to working relationships, internally and externally.

A quick learner who can adapt to changing environments and apply knowledge effectively.

An understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI.

A resilient mindset, embracing challenges with optimism and striving for growth and success.

Strong business acumen, including knowledge of business processes and industries.

Proficiency in English and Italian to effectively engage with our global and local network.

The SAP Academy for Customer Success is a global program for early-career talent.

About SAP Academy for Customer Success

The program spans three years, fostering accountability and productivity, enabling graduates to impact customer-facing roles quickly, while supporting career growth and leadership potential.

Join us to build a global network, collaborate on solving real business challenges, and gain hands-on experience with cloud solutions — all in a dynamic environment with competitive pay and benefits.

SAP’s flexible hybrid work model typically involves three days a week in the office or on-site with customers or partners, according to local guidelines.

There will be a practical, immersive component, likely involving four weeks in San Ramon, California, spread across two trips, to provide hands-on learning and networking.

The final decision on the in-person component will be made in the first quarter of 2026. We will communicate updates promptly.

During critical phases, participants must be fully engaged; vacation requests may be restricted during these times.

We are SAP

SAP helps over 400,000 customers worldwide work more efficiently and use insights effectively. Known for ERP software, SAP is now a leader in enterprise applications, analytics, AI, and experience management. With 200 million users and 100,000 employees globally, we are purpose-driven and collaborative, committed to innovation and inclusion. We believe in unlocking talent and creating a more equitable world.

SAP’s culture emphasizes inclusion, health, well-being, and flexible work. We value diverse capabilities and invest in our employees’ growth. We are an equal-opportunity employer and provide accommodations for applicants with disabilities. For assistance, contact our Recruiting Operations Team at the respective regional email addresses provided.

EOE AA M / F / Vet / Disability :

We consider all qualified applicants without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity, veteran status, or disability.

Successful candidates may undergo background verification.

Requisition ID : 429963

Employment Type : Regular Full Time

Expected Travel : 0 - 100%

Job Segment : Logistics, Payroll, Supply Chain, Event Marketing, Supply Chain Manager, Operations, Finance, Marketing

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