Software Service Engineer

TN Italy; Maranello; Ibrido; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Software Service Engineer to maintain and support automated warehouse systems. This role involves providing high-quality assistance to customers, ensuring operational continuity, and deploying software solutions both remotely and on-site. The ideal candidate will have a strong background in software development, particularly in Java and SQL, and will thrive in a dynamic environment that includes rotational shifts. Join a forward-thinking company where your contributions will have a significant impact on the success of innovative software solutions.

Competenze

• Several years of experience in a commercial software development environment.
• Good understanding of relational database concepts and architecture.

Mansioni

• Maintain live installations and provide high-quality software assistance.
• Identify and analyze recurrent problems and develop action plans.
• Responsible for new software deployments and integration tests.

Conoscenze

Java (SE, EE)

SQL Programming

Object-Oriented Analysis and Design

Problem Solving

Fluency in Italian

Fluency in English

Formazione

Bachelor Degree in Computer Science

Descrizione del lavoro

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Responsibilities

Make an impact: Our Software Service Engineers are responsible for maintaining live installations and providing customers with high-quality software assistance to ensure operational continuity of Swisslog’s automated warehouses. In this role, you adhere to the appropriate design strategies and development methodologies, as defined by our quality procedures.

• You will provide customers with assistance in case of software incidents within defined contracts.
• You will identify and analyze recurrent problems found at customer’s sites and think out an action plan to solve anomalous situations (bug fixing, development of new functionalities, optimizations, etc.).
• You will be responsible for new software deployments (both remotely and on-site) within predefined time slots agreed with customers.
• You will be in charge of manually executing software integration tests (both in-house and on-site) and supporting off-shore developed software systems.
• You will work on rotational shifts, including nights and weekends.

Application Requirements

What you need to succeed:

• You bring several years of previous experience in a commercial software development environment.
• You have a Bachelor Degree in Computer Science, related subject or equivalent.
• You have a good understanding of Java (SE, EE).
• You have a good knowledge of SQL programming.
• You are proficient in Object-Oriented Analysis and Design.
• You have a good understanding of relational database concepts and architecture (preferably MS SQL Server / Oracle).
• You are fluent in Italian and English.

Short Facts

• Maranello, Italy
• Swisslog, hybrid
• Software Development
• Permanent Position