Software Field Technician

The candidate application data is kept on the career site servers and sent en-mass back to the Workday tenant when the user clicks submit on the last step. Once the user hits submit, we make POST requests with that data to multiple REST end-points sending the job application back to the Workday tenant. The system will clear out / time out after 60 minutes of inactivity (for records that were not submitted back to Workday).

Software Field Technician

Apply locations: Lucca
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: R42406

About Valmet:
Valmet is a global leader providing cutting-edge solutions for the pulp, paper, and energy industries. With a strong commitment to innovation and sustainability, we are continuously growing and looking for talented individuals to join our dynamic team.

Key Responsibilities:

• Perform software check out and commissioning for converting roll machines.
• Maintain and service customer production equipment and systems according to Valmet service procedures and safety processes.
• Set up machinery and provide prompt assistance to solve technical issues during testing phase and related to processes, machinery or tools at customer’s site or remotely.
• Carry out processes checks and quality control to improve product quality and propose improvement solutions to the customer.
• Perform scheduled maintenance on customer installations to ensure and optimise equipment performance.
• Proactively evaluate and suggest spare parts or improvements to the customer for equipment update.
• Carry out training to the customer’s site or in-house.
• Collaborate with the technical department for programming software and improve technical solutions.
• Ensure the achievement of predefined objectives guaranteeing customer satisfaction within the agreed timeline.

To succeed in this role, you should have:

• Technical school diploma or Degree in Electronic, Software, Automation, Informatics or similar fields.
• 2-3 years of experience as Software Technician in manufacturing industry, experience in converting industry is a plus.
• Experience with Controls Engineering/PLC/HMI programming/Safety.
• Experience with Siemens S7, Tia Portal (especially CPU Siemens 1500-TF); Rockwell RSLogix 5000, Siemens WinCC, SIMATIC WinCC Unified (JavaScript).
• Proficiency with MS Office 365, SAP and 2D-3D CAD.
• Structured approach to complete tasks accordingly to targets and schedule.
• Strong skills in complex troubleshooting.
• Service orientation.
• Good interpersonal and communication skills and proactive approach to work.
• Respect for quality standards and safety procedures.
• Strong work ethic.
• Availability and willingness to travel.
• Fluent in English and Italian.

We offer:

• Work in a global organization with international customers and colleagues, dynamic and modern work environment.
• Be part of an organization committed to innovation and excellence.
• Onboarding plan.
• Huge learning catalog.
• Internal canteen free of charge.
• Flexible working time.
• Safety culture.
• Annual performance review.

Additional information:

If you are interested in becoming part of the Valmet team in Lucca, please send your application as soon as possible but the latest by May 15, 2025 - we are eagerly waiting for your application! We will begin reviewing applications as we receive them.

When everything works together:

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Join the team! www.valmet.com/careers