Software Application Specialist

Abbott Laboratories; Monza; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking an IT technician for their Milan global support team focused on AlinIQ AMS. The role involves implementing automatic rules, managing quality procedures, and creating documentation. Applicants should have a diploma in scientific or technical fields, programming experience in Pascal-like languages, and proficiency in English. The position requires regular presence in the office within 30 KM of Milan, offering an opportunity to work on innovative projects in a collaborative environment.

Competenze

• Experience as an IT technician in the Analysis Laboratory preferred.
• Ability to write technical documentation in Italian and English.
• Residence within approximately 30 KM of Milan is mandatory.

Mansioni

• Implement automatic rules for the AMS product and manage their release.
• Support audit and complaint management.
• Create internal documentation and implement reports/statistics on AMS.

Conoscenze

Programming in Pascal-like languages

Technical documentation writing

Team collaboration

Dynamic learning ability

Independence in work

English proficiency (B1 level)

Formazione

Diploma in scientific or technical subjects

Strumenti

SQL

Oracle DB

Support ticket management systems

Descrizione del lavoro

We are looking for a resource to be included in the Milan global support team for AlinIQ AMS, who has experience as an IT technician in the Analysis Laboratory, with particular reference to the connection of analytical instruments to management software.

The resource must also have general programming concepts in Pascal-like languages, in order to implement automatic rules on the AMS product.

Responsibilities :

• Implementation of automatic rules for the AMS product and management of their release through the Quality procedures and tools provided (e.g. JAMA).
• Support for the management of audits and complaints.
• Support for the creation of internal documentation.
• In a second phase : Implementation of reports and statistics on AMS, through use of the Statistic Manager module, again through the application of Quality procedures for the definition of requirements and for release into production.

Requirements :

• A diploma in scientific or technical subjects is appropriate.
• Knowledge of at least one simple Pascal-like programming language.
• In-depth knowledge of written and spoken English (at least B1 level).
• Ability to write technical documentation, in Italian and in English.
• Excellent team collaboration skills, dynamism, and desire to learn.
• Ability to work independently according to directions provided and respect deadlines.
• Residence within approximately 30 KM of Milan (4 days a week it is mandatory to be in office).

Preferred Requirements :

• Previous work experience as an IT technician in the Analysis Laboratory, with particular reference to the connection of analytical instruments to management software.
• Previous work experience in customer service, with use of remote connection systems at the customer's premises.
• Previous use of support ticket management systems.
• Knowledge of SQL, Oracle DB.

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