Social Media Engagement Specialist - Italian / English Bilingual

LE001 ModSquad, Inc.; Cagliari; Remoto; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A leading company in customer experience services, ModSquad, is seeking a Social Media Engagement Specialist to enhance their digital communities. The role focuses on community management, content creation, and collaboration with clients, offering flexibility and remote working opportunities.

Competenze

• Proven track record in translating, trans-creating, and localizing content.
• Experience in community engagement and digital community building.

Mansioni

• Collaborating with clients and internal teams through daily communication.
• Creating and executing content calendars and strategies.

Conoscenze

Bilingual in Italian and English

Social media management

Content creation

Descrizione del lavoro

Social Media Engagement Specialist - Italian / English Bilingual

Apply locations: ITA (Remote), BGR (Remote), GEO (Remote)

Time type: Part-time

Posted: 11 Days Ago

Job requisition id: JR100280

We could use someone like you in our crew.

As a Social Media Engagement Specialist, you will work closely with the project management team, client contacts, and social media teams across the business to support internal and client objectives.

About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands worldwide rely on us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies, supporting over 50 languages in more than 90 countries. Our company is primarily remote, offering flexibility and a global reach. If you want to work with great people on exciting projects for renowned brands, this is the place for you.

We are seeking a social media professional with a proven track record in translating, trans-creating, and localizing content for social and community posting to support strategic planning and operational delivery.

Your role will be vital in building, maintaining, and enhancing our clients' digital communities, as well as supporting our company's social media growth.

Project Hours (All Times Pacific):

Flexible, approximately 44 hours per month

Commitment: 90 days (as needed)

Orientation Start Date: To be determined

The daily responsibilities of a ModSquad Social Media Engagement Specialist include:

1. Collaborating effectively with clients and internal teams through daily communication.
2. Liaising with stakeholders to achieve strategic and operational goals.
3. Designing and executing weekly and quarterly content calendars and strategies.
4. Brainstorming activities and content to grow and inspire communities.
5. Creating and reporting KPIs, analyzing trends, and identifying opportunities.
6. Managing and responding to customers via forums, websites, and social media tools.
7. Exploring new tools and platforms to enhance workflow and meet client objectives.
8. Developing and improving operational practices, including social media management, community engagement, and content moderation.
9. Handling community crises and escalations as needed.

ModSquad is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, gender, national origin, age, disability, military status, sexual orientation, gender identity, marital status, genetic information, or medical condition.

Compensation varies based on factors such as role complexity, responsibilities, experience, and location. Please note, this opportunity excludes residents of California, Colorado, New York, and Washington.

J-18808-Ljbffr