Social Media Community Manager (Bilingual Italian

ICUC Social; Napoli; Remoto; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A remote social media management company is seeking a part-time Remote Social Media Community Manager fluent in English and Italian. In this role, you will manage social media accounts, draft responses, and analyze engagement performance for global brands. If you have experience in social media management and strong analytical skills, we want you on our team!

Servizi

100% remote work

Work with diverse individuals

Career advancement opportunities

Competenze

• Experience in social media management, marketing, or communications.
• Fluency in Italian and business-level English.
• Strong analytical skills with attention to detail.

Mansioni

• Support monthly editorial content planning and scheduling.
• Monitor social media accounts daily via Sprinklr.
• Prepare monthly data analysis reports on engagement performance.

Conoscenze

Social media management

Analytical skills

Communication skills

Collaborative skills

Problem-solving skills

Descrizione del lavoro

Remote Social Media Community Manager - Italian speaker

• The Perks :
• 100% remote work from home - no commute to the office.
• Work with a diverse group of individuals in a fun and ever-changing industry.
• We’re global, and so is our workforce.
• You get to help influence decision makers regarding their products in your local market.
• Further your career by working with Fortune 500 enterprise clients.

The Role

Do you enjoy managing social media accounts and assessing inbound messages and user profiles? Do you perform best when working in a remote environment where you can organize your own workload? Would you like to help manage the online reputation for some of the world’s largest brands?

If you answered yes, we have an exciting opportunity for you!

ICUC Social is looking for a passionate Social Media Community Manager to join our remote team working with regulated industries (Alcohol, Tobacco, Financial, Pharmaceutical, and Healthcare).

Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial lifestyle. Bring your passion and enthusiasm to our team!

Position type :

Part-Time

Preferred Language

• Fluent in English AND Italian
• Please upload your CV in English.

Salary

15 USD per hour

Requirements

• Experience in social media management, marketing, communications, statistics, or related fields.
• Collaborating with different department functions.
• Previous experience in external communications / copywriting.
• Fluency in Italian and business-level English (spoken and written). Additional languages are a bonus!
• Strong analytical skills with attention to detail and accuracy.
• Highly adaptable and agile.
• Proficient technical skills including creating widgets, dashboards, insights, and relevant content.
• Adept at collaboration and people skills.
• Knowledge of social media platform inner workings.
• Strong prioritization and time management skills.
• Problem-solving abilities.

Responsibilities

• Supporting monthly editorial content planning and post scheduling.
• Daily monitoring of social media accounts through Sprinklr (training provided).
• Assessing inbound messages and user profiles before engagement.
• Drafting responses using pre-approved response books or other sources.
• Collaborating with Marketing, Communications, Science, HR, Legal for response approvals and updates.
• Preparing monthly data analysis reports on content and engagement performance.

About the Company

ICUC is a remote social media management company providing content moderation, community management, and social listening services. With over 310 multilingual specialists worldwide, ICUC offers social customer care solutions to global clients 24/7, 365 days a year. ICUC specializes in minimizing risk, building customer loyalty, and maximizing insights through technology and human-powered solutions. As a remote-first company committed to growth, we pride ourselves on responsiveness, expertise, and scalability.

Our Brand

A member of dentsu International, ICUC Social is a global team of over 290 professionals acting as an extension of our clients’ brands on social media. We provide scalable management, protection, and revenue-generation services across various industries, with expertise in key metrics and a proven portfolio of work. Our services include Review Management, Social Content, Strategy, Moderation, Community Management, Social Listening, and Reporting.

We believe diverse ideas, perspectives, and backgrounds foster a stronger, more creative work environment that delivers better results. We aim to create workplaces that reflect our clients and where everyone feels empowered to bring their full, authentic selves to work.

Job Type

Part-time

Salary

14.25 USD per hour

Language

English (preferred)