Define, implement, and manage an integrated and effective Social Media & Online communication campaigns aimed to support Samsung products promoting and marketing, ensuring quality and cost standards.
Role and Responsibilities
- Define the social strategy for the Samsung Italy channels according to global guidelines and local priorities (FB, IG, TikTok, LinkedIn, Pinterest)
- Develop and implement a Product Engagement Document (PED) for specific divisions following the "one Samsung" approach
- Create and execute cross-division influencer strategies for product launches, brand activations, and HQ activities
- Implement effective live commerce strategies on social channels
- Produce reports to demonstrate the success of activities carried out
- Coordinate with Samsung partner agencies active on digital properties
- Develop communication plans and reporting (qualitative and quantitative) with the digital media team, focusing on specific KPIs
- Define and execute compliant yet innovative social media strategies across owned channels aligned with marketing strategies and KPIs
- Establish social customer management strategies and guidelines, ensuring alignment with BU teams
- Collaborate with Marcom teams to create integrated communication materials for product launches and campaigns, meeting division needs and corporate guidelines
- Manage live social activities during major Samsung events to generate online buzz, engaging with influencers and consumers in real-time
- Manage external social media teams (agencies), providing guidance and regular alignment
- Propose and oversee digital and social special projects and innovative social platforms
- Select appropriate agencies, optimize costs, and measure ROI on campaigns
- Define tools and methods to evaluate the ROI of communication initiatives
Requirements
- Extensive knowledge of marketing strategies, techniques, and concepts
- Ability to craft storytelling for ongoing communication
- Strong relationships with key opinion leaders, journalists across tech, lifestyle, and fashion industries
- Deep understanding of social media channels and their dynamics, including targeting and social buying
- Creative, detail-oriented, and an excellent communicator capable of motivating teams
- Flexible, resilient, proactive, diplomatic, and patient
- Clear and influential communication skills at all levels
- Strong interpersonal skills and cultural awareness
- Effective team leadership and drive for success
- Pragmatic approach to planning and projects
- Educational background: Master’s degree in Marketing Communication
- Professional experience: 10+ years in brand marketing roles with proven leadership
- Ability to work under pressure in fast-paced environments