Snr Transportation Manager, Network and Speed - 3P Operations Transportation

Amazon Web Services (AWS); Milano; In loco; EUR 37.000 - 45.000; Tempo pieno

Descrizione del lavoro

AWS EMEA SARL (Italy Branch) is seeking a Program Manager for the Transportation team to drive cross‑functional projects, implement metrics, and optimize Europe-wide freight flows from fulfillment centers to customers. The role emphasizes data-driven decisions, effective communication, and the ability to work in a fast-paced, collaborative environment.

The ideal candidate brings experience in running cross‑functional projects, strong communication skills, and a background delivering process

Competenze

• Bachelor's degree and experience in program or project management.
• Advanced Excel skills (Pivot Tables, VLookups) and SQL experience.
• Ability to work cross-functionally with tech and non-tech teams.
• Experience using data and metrics to define improvements.

Mansioni

• Drive performance improvement with partner carriers and root cause analysis.
• Provide best-in-class service to internal clients regarding costs and freight status.
• Design and implement improvements to the transportation network for efficiency.

Conoscenze

Advanced Excel

SQL

Cross-functional collaboration

Project management

Formazione

Bachelor's degree

Descrizione del lavoro

Description

The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 3 or above, depending on the candidate's skills, competences and experience.

Amazon’s European Expansions Transportation team is looking for an enthusiastic, customer obsessed, Program Manager to manage projects, implement and improve metrics, improve supply chain routes, and ensure that packages move efficiently throughout Europe from fulfillment centers to customers.

To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).

Responsibilities

• Driving performance improvement with our partner carriers. Completion of root cause analysis on all defects and using these data to drive continuous improvement activities.
• Responding with best in class service to internal clients (Retail/Fulfillment Centers) regarding costs, status of freight, availability of freight and exceptions to the schedule of freight.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products for our customers (such as expedited and high value freight options).

The ideal candidate has a background of running cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must.

Basic Qualifications

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience in program or project management
• Experience working cross functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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Company

AWS EMEA SARL (Italy Branch) - G99

Job ID: A10556287

Salary

Milan, ITA - 40,800.00 EUR Annually