Snr Transportation Manager, Network and Speed - 3P Operations Transportation

Amazon; Milano; In loco; EUR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Amazon in Milan seeks a Senior Transportation Manager to drive cross-functional projects, optimize routes, and deliver data-driven improvements across Europe from fulfillment centers to customers.

You will partner with tech and business teams to define requirements, manage end-to-end delivery, and report results to senior leadership in a fast-paced, customer-obsessed environment.

Competenze

• Bachelor's degree is required.
• Experience in program or project management.
• Experience working cross-functionally with tech and non-tech teams.
• Experience in defining program requirements using data to drive improvements.
• Experience delivering end-to-end with senior leadership.

Mansioni

• Drive performance improvement with partner carriers and analyze root causes.
• Collaborate with internal clients to manage costs, freight status, and exceptions.
• Design and implement transportation-network improvements for efficiency.

Conoscenze

Cross-functional collaboration

Data-driven decision making

Program management

Stakeholder management

Communication skills

Formazione

Bachelor's degree

Strumenti

Excel

SQL

Descrizione del lavoro

Snr Transportation Manager, Network and Speed - 3P Operations Transportation

ID lavoro: 10556287 | AWS EMEA SARL (Italy Branch) - G99

The applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 3 or above, depending on the candidate's skills, competences and experience.

Amazon’s European Expansions Transportation team is looking for an enthusiastic, customer obsessed, Program Manager to manage projects, implement and improve metrics, improve supply chain routes, and ensure that packages move efficiently throughout Europe from fulfillment centers to customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).

Responsibilities

• Driving performance improvement with our partner carriers. Completion of root cause analysis on all defects and using these data to drive continuous improvement activities.
• Responding with best in class service to internal clients (Retail/Fulfillment Centers) regarding costs, status of freight, availability of freight and exceptions to the schedule of freight.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products for our customers (such as expedited and high value freight options).

The ideal candidate has a background of running cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must.

Qualifications

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience in program or project management
• Experience working cross functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position: