SMB Sales Team Lead – B2B SaaS

Join; Milano; Híbrido; EUR 40 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal vouchers

Mental health & fitness benefits

Yearly learning budget and AI tools

Hybrid setup from Milan office

Home office allowance

Birthday Time Off

Resumo da oferta

ShippyPro is seeking an SMB Sales Team Lead to direct our international SMB sales group. You will split time between selling and coaching, guiding a team of about five reps and growing.

You’ll manage multiple conversations weekly and ensure excellent customer experience while driving deals to close. With 5+ years in B2B SaaS sales and a proven track record, you’ll lead by example, maintain high energy, and optimize the sales process.

Qualificações

• 5+ years of experience in B2B sales.
• Experience in B2B SaaS.
• Previous experience as Sales Team Lead or similar.
• Proven track record of meeting/exceeding targets.
• Strong experience selling to SMB customers.
• CRM discipline and data-informed decisions.
• Excellent English for global customers.

Responsabilidades

• Lead and develop the international SMB Sales team (~40% selling, ~60% coaching).
• Personally own and close a high volume of SMB opportunities.
• Collaborate on calls, demos, negotiations and deals.
• Coach the team through real opportunities and customer interactions.
• Improve conversion rates and sales velocity across SMB funnel.
• Build and refine repeatable sales playbooks.
• Review pipeline, performance, and activity with the team.
• Recruit and onboard new sales reps as the team grows.

Conhecimentos

Team leadership

B2B sales

Sales coaching

CRM discipline

English communication

Formação académica

BA/BS or equivalent in business

Ferramentas

CRM tools (e.g., HubSpot)

Descrição da oferta de emprego

CALLING FOR: SMB Sales Team Lead

You know how to close deals. Now help a team close more of them.

You've spent 5+ years in B2B sales. You've hit your numbers, and you've already led people.

Now you want a role where you don't have to choose between selling and leading.

At ShippyPro, you'll lead our international SMB Sales team: around 5 people, and growing. This isn't a traditional management job, though. 40% of your time is selling. 60% is coaching, developing and leading.

You'll handle dozens of conversations and opportunities every week, and execution, follow-up and customer experience never slip.

If you like being close to customers, deals and your team, keep reading

About Us

Our mission is simple: Make People Work Better.

ShippyPro helps thousands of businesses across 30+ countries simplify and automate their shipping operations.

We're a top Shopify app in shipping and recognized by Gartner. Strong brand, strong product, real traction in the market.

We've raised $20M in total and we're ready to scale: a growing team, a marketing budget that keeps the pipeline full, and a Milan office that keeps getting bigger.

Our SMB segment is one of our strongest growth engines. It's international by nature, we acquire new customers every single day, and the sales cycle is fast.

The Product

ShippyPro is a shipping and fulfillment platform that helps merchants automate the entire shipping workflow, from choosing the best carrier service to generating labels and tracking deliveries. It connects with e-commerce platforms and multiple couriers, giving teams one place to ship faster, reduce manual work, and keep full control over costs and delivery performance.

The Challenge

We don't want structure that slows things down.

We want structure that makes speed repeatable.

Customers come in every day, from all over the world, and deals close fast. The challenge now is scale: more volume, more merchants, more markets. You'll bring the structure and the enthusiasm to make it all repeatable, without losing the energy that got us here.

Our customers expect fast answers, strong product knowledge and someone who quickly understands their business and helps them solve a real problem.

Every week, you'll manage a high volume of deals and conversations across:

Inbound. Outbound. Partnerships.

Your job is to keep that engine moving. Then help the entire team do it better.

Why ShippyPro?

• You lead a growing international team and stay one of its most hands-on sellers
• You won't start from zero: marketing keeps the pipeline full, and new customers come in every day
• You'll sell a product with a strong brand behind it, as a top Shopify shipping app recognized by Gartner
• You'll work fast sales cycles with customers around the world, and see your impact week by week
• You'll own a sales engine across inbound, outbound and partnerships
• You'll shape how our SMB Sales organization scales: playbooks, hiring, onboarding
• You'll have direct impact on one of ShippyPro's strongest growth engines

What You'll Do

• Lead and develop our international SMB Sales team, spending ~40% of your time selling and ~60% coaching and leading
• Personally own and close a high volume of SMB opportunities
• Work side by side with the team on calls, demos, negotiations and deals
• Coach the team through real opportunities and customer interactions, not theory
• Improve conversion rates and sales velocity across the SMB funnel
• Bring structure to a fast-moving engine: build and continuously improve repeatable sales playbooks
• Review pipeline, performance and activity with the team
• Step directly into important or difficult deals when needed
• Hold an extremely high standard of customer care
• Work closely with Marketing, Partnerships, Product and Customer teams
• Help recruit and onboard new sales reps as the team grows

What You'll Bring

• 5+ years of experience in B2B Sales, with strong experience in B2B SaaS
• Previous experience as a Sales Team Lead, Sales Lead or similar leadership role
• A proven track record of personally hitting and exceeding sales targets
• Strong experience selling to SMB customers
• Experience managing high volumes of deals and customer conversations at the same time
• Comfort working in a high-velocity, high-performance sales environment
• Strong organization, follow-up and pipeline management
• Experience coaching and developing other salespeople
• Strong CRM discipline and the ability to work through data
• Excellent English, which you'll use every day with customers around the world
• High energy, ownership and a strong bias toward execution

Nice to have:

• Experience with partnership-generated opportunities
• An eCommerce or logistics SaaS background
• Experience with HubSpot or similar CRM platforms
• Experience selling across multiple international markets
• Additional languages

What Makes You a ShippyProer

• You lead from the front. You don't coach from the sidelines. You get into deals with the team.
• You love selling. Leadership hasn't taken you away from customers, calls and closing.
• You thrive on velocity. You handle many opportunities at once without sacrificing quality.
• You care about customers. A small customer doesn't mean small attention. Every interaction matters.
• You execute. Follow-up, speed and discipline are how you win.
• You coach through action. You show people what great selling looks like by doing it with them.
• You look at the numbers. Pipeline, conversion and velocity guide your decisions.

Why Join Us

• Competitive salary between €40,000 and €50,000 (OTE €55,000–€70,000), calculated through our salary simulator – built on objective metrics, because we believe in unbiased compensation
• Meal vouchers (office or remote)
• Mental health support & fitness benefits
• Yearly learning budget and AI tools
• Flexible hybrid setup from our Milan office, with expenses-paid trips to HQ for team meetups
• No clock-in/out policy and one-time home office allowance
• Birthday Time Off – one extra day off, just for you!
• Career Growth Program– clear growth paths, structured goals, and continuous feedback
• An international team that moves fast and cares about building things well

We're looking for someone who wants to lead the team from inside the action.

Someone who can handle the pace, close deals and make everyone around them better.

A Note Before You Apply

If you want to move on with the application, you'll have to answer a few questions. We love AI (it's part of almost everything we do!) so feel free to use it. But make sure your answers still sound like you.

Treat it like a first call: be real, be sharp, and give us a reason to book the next one.

Thanks for considering joining our team. We look forward to hearing from you!