Site Reliability Technician

Jabil Circuit; Firenze; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading company in product solutions is seeking a Site Reliability Technician for their Cloud Test Software Development team. This role involves maintaining production infrastructure, providing operational support, and ensuring high performance and reliability through proactive monitoring and incident response. Ideal candidates will have experience in programming, Linux fundamentals, and strong problem-solving skills.

Competenze

• Experience in programming/scripting languages such as Python, Java, BASH; C and C++ are pluses.
• Understanding of Linux fundamentals: CentOS/Ubuntu.
• Familiarity with hardware and API solutions for controlling L10 devices.

Mansioni

• Providing first-line response to production issues and improving usability of test infrastructure.
• Maintaining all site test infrastructure software and hardware with updates.
• Supporting incident response and participating in analysis of factory test failures.

Conoscenze

Programming/Scripting (Python, Java, BASH)

Problem-Solving

Communication

Ownership

Drive

Descrizione del lavoro

12 HOUR SHIFT

6 AM TO 6 PM

Thursday, Friday, Saturday, Alternating Wednesdays (403)

Job Description

Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain, and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions across various industries, including automotive, consumer lifestyle and wearable tech, defense, aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing.

As a Site Reliability Technician within Jabil’s Cloud Test Software Development team, you will contribute to the daily operations and development of our Cloud Test Platform Infrastructure deployed at multiple production facilities worldwide.

Key responsibilities include:

• Providing first-line response to production issues such as outages, end-user performance, change management, monitoring, and improving the efficiency and usability of production test infrastructure and applications.
• Maintaining all site test infrastructure software and hardware with the latest updates to ensure high performance and reliability.

Essential Duties and Responsibilities

Primary responsibilities:

• Sustaining support and maintenance for manufacturing servers (L10) and rack (L11-L12) level test software and infrastructure.
• Supporting current test infrastructure and planning for future expansions, deployments, and assembly.
• Maintaining documentation of installations, upgrades, and management of manufacturing test infrastructure.
• Communicating infrastructure enhancements and providing insights based on site operations and uptime challenges.
• Supporting incident response, analysis, and corrective actions for site operations.
• Participating in analysis and responses to factory test failures.
• Performing scheduled preventive maintenance on test infrastructure, including MDF, IDF, and SUT TORs.

Job Qualifications

Knowledge Requirements

• Experience in programming/scripting languages such as Python, Java, BASH; C and C++ are pluses.
• Understanding of Linux fundamentals: CentOS/Ubuntu.
• Familiarity with hardware and API solutions for controlling, managing, and stressing L10 devices (servers, network, storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester.
• Experience with creating and configuring Virtual Machines (VMs) using VMWare, including DHCP, PXE boot, nginx, is a plus.
• Experience with enterprise networking systems, hardware, software, and protocols (L1-L3), including BGP, DHCP Relay, ECMP; Arista CloudVision experience is a plus.
• Demonstrated problem-solving skills, strong communication, ownership, and drive.