Site Reliability Engineer

GATElab S.r.l; Milano; On-site; EUR 60,000 - 85,000; Full time

Job summary

Euronext is seeking a Production Support Site Reliability Engineer (SRE) with strong automation skills to join our team. You will ensure the reliability, availability and performance of production systems, while driving automation and operational excellence.

Develop automation scripts using Bash, Python and Ansible, monitor with Prometheus/Grafana/Elastic Stack, and collaborate across engineering teams to improve deployment, monitoring and incident management.

Qualifications

• Experience in production support or SRE in a high-availability environment.
• Strong automation with Bash, Python and Ansible.
• Experience with monitoring/alerting tools (Prometheus, Grafana, Elastic Stack, Datadog).
• Solid Linux/Unix administration and troubleshooting.
• Familiarity with AWS and containerization (Docker, Kubernetes).
• Experience with IaC tools (Terraform, CloudFormation).
• Knowledge of networking, security and incident management.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide day-to-day operational support for production environments, ensuring high availability.
• Develop, maintain and enhance automation scripts and tools.
• Monitor system performance and proactively identify issues.
• Collaborate with development, QA and infrastructure teams on deployment, monitoring and incident management.
• Participate in on-call rotation and perform root cause analysis.
• Maintain and improve configuration management, CI/CD pipelines and IaC practices.
• Document operational processes and automation workflows.

Skills

Bash

Python

Ansible

Prometheus

Grafana

Elastic Stack

Datadog

Linux administration

AWS

Docker

Kubernetes

Terraform

CloudFormation

Networking basics

Incident management

Communication skills

Tools

Git

Job description

About the role

We are seeking a production support Site Reliability Engineer (SRE) with strong automation skills to join our dynamic team. The ideal candidate will be responsible for ensuring the reliability, availability and performance of our production systems, while driving automation and operational excellence.

Key responsibilities

• Provide day-to-day operational support for production environments, ensuring high availability and reliability of critical services.
• Develop, maintain and enhance automation scripts and tools using Bash, Python and Ansible to streamline operational tasks and incident response.
• Monitor system performance, proactively identify issues and implement solutions to prevent service disruptions.
• Collaborate with development, QA and infrastructure teams to implement best practices for deployment, monitoring and incident management.
• Participate in on-call rotation and respond to production incidents, performing root cause analysis and driving resolution.
• Maintain and improve configuration management, CI/CD pipelines and infrastructure as code practices.
• Document operational processes, troubleshooting steps and automation workflows.

Required skills and experience

• Proven experience in a production support or SRE role within a complex, high-availability environment.
• Strong automation skills with proficiency in Bash, Python and Ansible.
• Experience with monitoring and alerting tools (e.g. Prometheus, Grafana, Elastic stack, Datadog).
• Solid understanding of Linux/Unix systems administration and troubleshooting.
• Familiarity with cloud platforms (e.g. AWS) and containerisation technologies (e.g. Docker, Kubernetes).
• Experience with configuration management and infrastructure as code tools (e.g. Terraform, CloudFormation).
• Knowledge of networking fundamentals, security best practices and incident management processes.
• Excellent problem-solving skills, attention to detail and ability to work under pressure.
• Strong communication and collaboration skills.

Desirable skills

• Experience with version control systems (e.g. Git).
• Familiarity with Agile methodologies and DevOps culture.
• Exposure to database administration and troubleshooting (e.g. MySQL, PostgreSQL, Oracle).
• Scripting or automation experience with other languages (e.g. Go, Ruby).

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.

Euronext is the leading European capital market infrastructure, covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody to solutions for issuers and investors. Euronext operates MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. Euronext also provides clearing and settlement services through Euronext Clearing and its Euronext Securities central securities depositories (CSDs) in Denmark, Italy, Norway and Portugal. Euronext’s regulated exchanges in Belgium, France, Greece, Ireland, Italy, the Netherlands, Norway and Portugal host a broad range of listed issuers, a strong blue-chip franchise and the largest global centre for debt and fund listings. With a diverse domestic and international client base, Euronext is a major venue for European lit equity trading. Its products include equities, FX, ETFs, bonds, derivatives, commodities and indices.

For the more information, please visit our career website.