Site Enrollment and Engagement Lead

IQVIA Inc; Lombardia; On-site; EUR 35,000 - 53,000; Full time

Job summary

IQVIA Inc. in Milan, Italy, is seeking a Site Enrollment and Engagement Lead to drive trial recruitment and support study-specific training needs. The role works as a strategic partner to internal and external stakeholders, optimizing site experience and performance.

You will lead education for healthcare professionals, manage site relationships, and ensure effective communication of medical information. Fluency in Italian and good English are required, with flexibility to travel.

Qualifications

• Bachelor's Degree in Health Sciences or related field, or equivalent professional qualifications.
• Clinical research experience at the site level required.
• Nurse or other healthcare professional preferred.
• CRA experience preferred.
• Fluent Italian; strong command of English.
• Willingness to travel internationally.
• Based in Italy and fluent Italian.

Responsibilities

• Collaborate with research sites to develop study-specific action plans to accelerate recruitment.
• Provide education to healthcare professionals and their staff on study protocols.
• Lead relationship management and communication of medical information with providers and caregivers.
• Maintain and analyze customer records to customize strategies to maximize pre-screening, screening and enrollment.
• Coordinate and complete activities across multiple functions to optimize program delivery.

Skills

Interpersonal skills

Communication

English proficiency

Education

Bachelor's Degree in Health Sciences or related field

Job description

Site Enrollment and Engagement Lead### Site Enrollment and Engagement LeadApply: Milan, Italy: Full time: Posted Today: R1578180Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role acts as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers. ### ### ### **Essential Functions*** Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training* Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial* May partner with referral networks to identify potential subjects for a trial* Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials* Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery* Successfully manages objections raised* Maintains up-to-date technical knowledge of specialty and disease areas ### ### ### **Qualifications*** Bachelor's Degree in Health Sciences or related field, or equivalent professional qualifications* Clinical research experience at the site level required* Nurse or other healthcare professional preferred* CRA experience preferred* High flexibility to travel (internationally, if needed)* Prior experience in respiratory therapeutic area - specifically in Idiopathic Pulmonary Fibrosis (IPF)* Based in Italy and fluent Italian* Excellent interpersonal and communication skills* Strong written and verbal communication skills, including good command of English* Ability to execute tasks with minimal oversight* Ability to coordinate and complete activities across multiple functions* Solutions-based approach to problem-solving* Positive, can-do attitude* Strong customer service orientation* Collaborative mindset and team player* Demonstrates empathy and awareness of cultural differences* Upholds the values of IQVIAIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.The potential base pay range for this role, when annualized, is 35 400,00 € - 53 000,00 €. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.