Shared Service Operation Specialist

Assurant; Toscana; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading insurance firm is seeking a Shared Services Operations Specialist to handle processing of insurance claim checks, manage client databases, and ensure compliance with regulatory obligations. The ideal candidate will possess strong organizational skills and communication abilities. This role may require overtime during peak periods, particularly during natural disasters. Benefits include medical coverage from day one and exceptional paid time off.

Servizi

Medical benefits starting on first day

Tuition reimbursement after 6 months

Exceptional paid time off

Competenze

• Good organizational skills and the ability to manage multiple tasks and meet deadlines.
• Basic knowledge of computers.
• Good oral and written communication skills and professional etiquette.

Mansioni

• Process insurance claim checks and maintenance or research tasks.
• Update client database to meet regulatory obligations.
• Handle other duties and projects as requested.

Conoscenze

Organizational skills

Communication skills

Microsoft Office proficiency

Formazione

High School diploma or GED

Strumenti

Microsoft Excel

Microsoft PowerPoint

Descrizione del lavoro

Overview of Position :

The Shared Services Operations Specialist handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims. This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. Corresponding with customers, clients and agents via phone and email. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.

The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided. Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.

How We’re Different

• Your medical benefits begin on your first day
• We provide tuition reimbursement available after 6 months
• We deliver exceptional paid time off

What will be my duties and responsibilities?

• Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.
• May perform monetary functional transactions such as posting deposits to client servicing system
• Make appropriate updates to client database in order to meet regulatory obligation
• Manage time to handle multiple demands and competing priorities
• May work in multi-functional areas with multiple clients
• Handle other duties and projects as requested on business needs
• Maintain and update procedure knowledge on an on-going basis and attend workshops, seminars, and other training sessions as appropriate.

Department-Specific Duties :

Job duties may vary based on Shared Services department of assignment. Shared Services Specialist would be responsible for the primary duties listed above along with their specific duties by function :

SMBR / Check Recon

• Provides high level of accuracy in check handling
• Maintain secure check handling environment

What are the requirements needed for this position?

• High School diploma or GED
• Good organizational skills and the ability to manage multiple tasks and meet deadlines
• Basic knowledge of computers and proficiency with Microsoft office including Excel and PowerPoint
• Good oral and written communication skills and professional etiquette

Preferred Qualifications / Experience

• 1-year experience in insurance, banking, finance, mortgage servicing, or related experience

Pay Range : $15.86 - $24.59

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.