Servo Motor Product Support & Application Engineer

Nidec Drives; Varese; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Italy is seeking a Servo Motor Product Support & Application Engineer to manage commercial product support and enhance customer relations. This role requires a technical degree, experience in servo motor management, and strong interpersonal skills. The position involves a minimum of 25% travel for client support and collaboration across teams, offering exciting challenges and growth opportunities in a supportive workplace.

Servizi

25 days of annual leave

Work from home options

Pension scheme with 5% matched contributions

Employee assistance program

Life insurance

Competenze

• Proven experience in Servo Motor Product Management.
• Track record in business development within servo motors.
• Capable of managing cross-functional teams and projects.

Mansioni

• Manage commercial product support.
• Coordinate bidding for segment/regional support.
• Conduct margin and profitability analysis.
• Provide application engineering support.
• Build customer relationships and advocate for their needs.

Conoscenze

Interpersonal skills

Technical acumen

Financial acumen

Leadership capabilities

Formazione

Degree/Bachelor/Master in a technical discipline or related field

Descrizione del lavoro

At Nidec Drives, our values and behaviors form the foundation of a great culture that supports business success.

We are seeking exceptional individuals who turn ambitions into actions, believing everyone has the potential to succeed.

Achieve your dreams with Nidec Drives – apply today!

Nidec offers numerous opportunities for growth, diverse career paths, exciting challenges, and a culture of inclusion that celebrates diversity. Additionally, we provide a benefits package tailored to meet your individual needs.

Our offerings include: 25 days of annual leave, increasing with service (plus public holidays); progression and development opportunities; the option to work from home one day per week; holiday sell-back program; pension scheme with 5% matched contributions; an extra day off for your birthday after one year of service; EV and cycle-to-work schemes; voucher programs with discounts on cinema, theatre tickets, goods, and services; life insurance; a funded volunteer day annually; and an employee assistance program.

Role Summary: We have an exciting opportunity for a Servo Motor Product Support & Application Engineer to join Nidec Drives.

The Servo Motor Product Support & Application Engineer will oversee both strategic and hands-on aspects of our Control Techniques Dynamics portfolio, ensuring every commercial opportunity is supported technically, commercially, and customer-wise.

This role involves supporting segment and regional drive centers on commercial products and support management, providing day-to-day support for commercial activities to enhance customer acquisition, retention, and experience. It acts as a bridge between product management, engineering, and regional drive centers to deliver application expertise, resolve challenges, and promote product adoption.

Key Responsibilities include but are not limited to:

• Commercial product support management
• Quotation and proposal management
• Segment/regional support bid coordination
• Margin and profitability analysis
• Order management and fulfillment
• Forecasting and pipeline support
• Product and application engineering support
• Commercial enablement and training
• Product lifecycle and feedback integration
• Cross-functional collaboration
• Performance monitoring and continuous improvement
• Customer advocacy and relationship building

Travel Requirements: A minimum of 25% travel, potentially increasing as needed, including overnight stays and out-of-hours meetings.

Qualifications & Experience: Degree/Bachelor/Master in a technical discipline or related field; proven experience in Servo Motor Product Management; track record in business development within servo motors, gear, and motion control; strong interpersonal skills; technical and financial acumen; leadership capabilities managing cross-functional teams and projects.

Employees must be able to:

• Understand emergency instructions
• Read safety signage and hazard warnings
• Communicate effectively in emergency situations (e.g., fire evacuation)

About Nidec Drives: We manage the world’s motion by providing AC, DC, and Servo drive solutions for various industries. Our drives are designed to optimize performance and productivity, supporting a more efficient future. As part of Nidec, the world’s largest electric motor company, we’ve been operating for over 50 years across more than 30 countries. We pride ourselves on our people and our pursuit of excellence and success.