Servo Motor Product Support & Application Engineer

Nidec Drives; Prato; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading global motor company in Italy is seeking a Servo Motor Product Support & Application Engineer. The role involves managing commercial product support and building strong relationships with customers. Ideal candidates have experience in Servo Motor Product Management and hold a degree in a technical field. The position requires significant travel and offers a competitive benefits package including work-from-home options and growth opportunities.

Servizi

25 days of Annual Leave

Opportunities for progression and development

Option to work from home one day per week

Pension scheme with 5% company match

Life insurance

Employee assistance program

Competenze

• Proven experience in Servo Motor Product Management.
• Strong interpersonal skills for relationship building.
• Market and application knowledge in automation.

Mansioni

• Manage commercial product support.
• Support segments and regions.
• Build customer relationships and advocacy.

Conoscenze

Commercial product support

Bid coordination

Customer relationship building

Technical aptitude

Leadership skills

Formazione

Degree/Bachelor/Master in a technical or automation-related field

Descrizione del lavoro

At Nidec Drives, our values and behaviors form the foundation of a great culture that supports business success.

We seek exceptional individuals who turn ambitions into actions, believing everyone has the potential to succeed.

Achieve your dreams with Nidec Drives – apply today!

Nidec offers numerous opportunities for growth, diverse career paths, exciting challenges, and a culture of inclusion that celebrates diversity.

We also provide a benefits package tailored to meet your individual needs.

Here’s some of what we offer:

• 25 days of Annual Leave, increasing with service (Plus Public Holidays)
• Opportunities for progression and development
• Option to work from home one day per week
• Holiday sell-back program
• Pension scheme with 5% company match
• Additional day off for your birthday after 1 year of service
• EV and cycle-to-work schemes
• Voucher programs with discounts on cinema, theatre, goods, and services
• Life insurance
• Funded volunteer day annually to support communities and charities
• Employee assistance program

Role Summary:

We have an exciting opportunity for a Servo Motor Product Support & Application Engineer to join Nidec Drives.

This role involves supporting our Control Techniques Dynamics portfolio, providing strategic and hands-on support to ensure commercial success and customer satisfaction.

The engineer will support regional drive centers and segments, facilitating customer acquisition, retention, and experience by bridging product management, engineering, and regional support teams.

Key Job Responsibilities:

The responsibilities include, but are not limited to:

• Managing commercial product support
• Quotation and proposal management
• Supporting segments and regions
• Bid coordination
• Analyzing margin and profitability
• Order management and fulfillment
• Forecasting and pipeline support
• Providing application engineering and technical support
• Enabling commercial training
• Integrating product feedback and lifecycle management
• Fostering cross-functional collaboration
• Monitoring performance and continuous improvement
• Building customer relationships and advocacy

Travel Requirements:

A minimum of 25% travel is expected, potentially including overnight stays and out-of-hours meetings.

Qualifications & Experience:

• Degree/Bachelor/Master in a technical or automation-related field or equivalent experience
• Proven experience in Servo Motor Product Management
• Track record in business development within Servo Motors, Gear, and Motion Control
• Market and application knowledge in automation
• Strong interpersonal skills for relationship building
• Technical aptitude and financial acumen
• Leadership skills managing cross-functional teams and projects

Employees must be able to:

• Understand emergency instructions
• Read safety signage and hazard warnings
• Communicate effectively in emergency situations (e.g., fire evacuation)

What we do at Nidec Drives:

We provide AC, DC, and Servo drive solutions for various industries, from heavy industry to entertainment, optimizing performance and productivity for a more efficient future. As part of Nidec, the world's largest electric motor company, we make the world spin smarter and faster.

Operating globally for over 50 years across more than 30 countries, we pride ourselves on our people and our pursuit of excellence and success.